- Report: #593748
Complaint Review: Sleek MedSpa - New York Internet
Reported By:
Scam Buster -
New York, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sleek MedSpa
New York, Internet, United States of America
Phone:
Web:
www.sleekmedspa.com
Categories:
Business Rating:
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Sleek MedSpa Big Rip Off New York, Internet
2 Updates & Rebuttals
Alexandra Morgan
Boca Raton,Florida,
United States of America
I am here to help you with your customer service issues
#2UPDATE Employee
Wed, May 02, 2012
Hello,
We apologize for the unfortunate experience that you had at our facility on your last visit. This is a very rare occurrence and we here at SLEEK strive on making sure that all of our patients are satisfied. We have been in business for over 13 years and have treated over 150,000 very satisfied patients. Patient safety and satisfaction is our #1 priority. I have some questions for you: 1) did you inform the General Manager at the facility about your concerns and the bad experience you had with us on your last visit? 2) Was there a report filed by the GM and submitted to our corporate office regarding your
concerns? 3) After communicating with the GM what resolution came about regarding your issues? 4) Did our corporate office reach out to you and updated you on a resolution for your complaint?
We greatly appreciate your responses to these questions. This will help with getting this situation resolved for you in a timely manner. Please contact me directly at [email protected] with your contact information so that I can look into this situation further. You are a valued client at SLEEK and thank you for your patience in this matter. Thank you for choosing SLEEK and we will be in touch very soon.
Alexandra Morgan
Boca Raton,Florida,
United States of America
Request for contact info
#3UPDATE Employee
Tue, April 24, 2012
I am interested in your contact information so that I can look into this issue. We are under new management are are taking huge strides to make our patients happy. Please call Sleek directly to provide us with your first and last name, phone number and email address.
Again, please call 561-988-4098 so that we can help you with your needs.
