pat p
towaco,#2Author of original report
Thu, June 26, 2014
After a lengthy correspondence with Sleepy's personnel, they did come and inspect the mattress. They agreed that it should be replaced and gave me a store credit for the amount that I paid. We purchased a new mattress and box spring.
This one had a new gel foam mattress that was supposed to be a hybrid matterss. Well, after 2 years, the mattress is in the shape of a W. I have to sleep on my side because if I move to the middle, I feel like I'm falling into a chasm. It is worse than the one we sent back.
Both my husband and I HATE this mattress. We never have a good night sleep on it. I just think that Sleepy's does not carry a quality product, just the latest version of the same old crap.
Why are mattresses so inferior today???
All these pillow top mattress cannot be turned over which is how you keep your mattress in good shape. And just about every mattress that Sleepy's carries is a pillowtop.
I want a good night's sleep on a good mattress. What will it take????
Cathy Sable
Hicksville,#3REBUTTAL Owner of company
Thu, May 24, 2012
Thank you for sharing your concerns. We welcome the opportunity to speak with you. Please reach out to me at [email protected] and include your invoice number and/or customer code and a telephone number with the best date and time to reach you