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  • Report:  #1350258

Complaint Review: SLING TV - Internet

Reported By:
jaime - Pennsylvania, Pennsylvania, USA
Submitted:
Updated:

SLING TV
Internet, USA
Web:
sling.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I signed up for sling tv for their free roku with 1 paid month of services offer. Upon signing up they routed me to a gift card website informing me they dont take my bank card. My month of service and tax and shipping was72.93 so i purchased 75 dollars in gift cards,and followed instructions to redeem them. Upon redemption i discovered gift card users can not claim promotions, so im now stuck with 75 in gift cards only good for tv service. I went out and purchased a roku and then try to sign on. My gift cards are redeemed sling had my money,but it didnt credit my account. I call and after 6 hours on the phone and rude disgusting reps my problem was EMAILED to billing and someone would get back to me in 2 days. Well todays day 6 and i still have no service ive called every day and rudely get told theres NOTHING that can be done wait for my email from billing, billing just emailed me along with a welcome to sling tv email. I notice they set me up wrong package so i try to log in and it says my account is invalid! I call to get help and get told we will fix it when we can just wait more. WHERES MY MONEY SLING



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