- Report: #1290353
Complaint Review: SLUMINESS AIR - Nationwide
-
Author Not Confirmed
Why?
SLUMINESS AIR
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
LUMINESS AIR DEVICE CLOGS UP AND DOES NOT WORK EVEN THOUGH CLEANING AS DIRECTED SHATTOCK TEXAS Nationwide
I purchased this cosmetic device from Luminess Air. After trying the product out, I decided it was too expensive for the quality of product. I called to return, and the customer service agent reduced the price by 50% so I retained the device. I then received two more bottles of make up, automatically charging my credit card over $40. I do not remember authorizing this charge. When I called customer service, again, I got a voice mail stating they would contact me with a return phone call within 72 hours. They did, I clearly closed my accout at Luminess. I wished to return the two bottles of make up, only to read I had to have the original shipping label............I did not have it and cannot get through to their customer service agents again.
I feel I was involved in a total bait and switch as they offered a product, switched the price, then would not facilitate my returning of the product. I am out over a hundred dollars with no promising solution.
