- Report: #444566
Complaint Review: Smart Savings Center LLC And HotMovieSale - Boca Raton Internet
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Author Confirmed
Why?
Smart Savings Center LLC And HotMovieSale
999 W. Yamato Road, Suite 100 Boca Raton, Internet, U.S.A.
Phone:
800-8116538
Web:
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Business Rating:
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Smart Savings Center And HotMovieSale And David Kublin Scam company- automatically signs you up for membership when you click submit order--relies on your not reading fine print. Boca Raton Internet
I ordered a DVD from hotmoviesale.com. on 2-16-09. It seems that when I clicked on "submit order", I was automatically signed up for membership of $29.95, plus a $1 "service" charge which I didn't know about until I received by credit card statement. I received no email confirmation of the order.
I called the 800 number and was told that I had agreed to their terms when I submitted the order. I did NOT! I told the person that I didn't want a membership and wanted it cancelled. In addition, I cancelled through their automated number.
On 3-23-09, I was, again, charged $29.95 plus $1 service charge--- 4 days AFTER I cancelled. I called again and was told that I cancelled on 3-27-09. Why did I call on 3-19-09 if I didn't want to dispute the charge and cancel? This company continues to change their check out page and change the membership fee. This is a scam company that needs to be shut down!!!!!! It relies on a person not reading the "fine Print".
I have disputed all membership charges to my credit card company.
Catherine
Houston, Texas
U.S.A.
I called the 800 number and was told that I had agreed to their terms when I submitted the order. I did NOT! I told the person that I didn't want a membership and wanted it cancelled. In addition, I cancelled through their automated number.
On 3-23-09, I was, again, charged $29.95 plus $1 service charge--- 4 days AFTER I cancelled. I called again and was told that I cancelled on 3-27-09. Why did I call on 3-19-09 if I didn't want to dispute the charge and cancel? This company continues to change their check out page and change the membership fee. This is a scam company that needs to be shut down!!!!!! It relies on a person not reading the "fine Print".
I have disputed all membership charges to my credit card company.
Catherine
Houston, Texas
U.S.A.
1 Updates & Rebuttals
Cuddlebear
salt lake,Utah,
U.S.A.
CALL YOUR CREDIT CARD COMPANY
#2Consumer Comment
Tue, May 11, 2010
Call your credit card company and dispute the charges.
My credit card company suggested I have them re issue me a new
card number to stop their charges (glad I did)
This was the only way to stop these scam artists I hope
the DA in Florida presses charges against these fraudsters
