- Report: #1368165
Complaint Review: Smartfares.com - Internet
Reported By:
ala alabanese -
port macquarie, Alabama, Australia
Submitted:
Updated:
-
Author Confirmed
Why?
Smartfares.com
Internet, USA
Web:
www.smartfares.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Smartfares.com Alternate Business Names • LBF Travel Inc • Travelation • Low Cost Airlines • HotelWiz bank debit fraud over takeing fees san diego Internet
Purchase travel tickets for a round trip in australia being australian. When i checked bank statement two later noticed and extra debit taken for 308.55usd which was not supposed to have been taken
contacted them about the wrongful debit and what the y did after i requested a refund of stolen monies was to actually cancel a leg of my trip and gave a refund on that cancelled leg, so now i have a cancelled ticket and no refund on original request for stolen money,so the trip which was supposed to be 704usd has now cost me 704usd and i am still a loss of 308.55usd which they refuse to return
have contacted them over 50 times through emails and have rang them only to be put on hold for 45 minutes then transferred to the so called accounts dept only for the phone to ring out
Total fraud as monies taken from bank account was not authorized by me and smartfares refuse to answer my question about what the extra 308.55 debit was for
so all in all i don,t think they will give me a refund and also i have contacted 2 consumer bureau agencies including fbi as this is internet banking fraud and neither can even find anything on smartfares yet everyone else in the world can
so don,t trust smartfares some people have no problems but there are thousands worldwide that have and still are having bad dealings with smartfares
