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  • Report:  #482346

Complaint Review: SmartSavingsCenter.com - HotBookSale.com - Boca Raton Florida

Reported By:
Jim K. - Lebanon, Tennessee, USA
Submitted:
Updated:

SmartSavingsCenter.com - HotBookSale.com
p.o. box 810365 Boca Raton, 33481-0365 Florida, United States of America
Phone:
800-511-65
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

This story is about-------Walter ****, Boca Raton, FL  33431



On June 15, 2009 I ordered a book from hotbooksale.com.  When the order didn't add up, I canceled and re-ordered, again the figures didn't add up, so I canceled again.  About a week later, even though I had e-mails confirming the cancel order, I received the bookm then I had to turn around and pay almost $5.00 to ship it backl.



When I got my next bank statement, there was a charge of $19.95 from Smart Savings Center.com.  When I called the number on the statement, the lady told me that this was a membership fee.  A membership fee from what??



It had all started with hotbooksale.com. even the invoice that I got with the book had hotbooksale.com and also SmartSavingsCenter.com on the top of the page.



How can the company do this??



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