- Report: #1059553
Complaint Review: Smile Care Dental - Chino California
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Smile Care Dental
12233 Central Ave Chino, 91710 California, USA
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Smile Care Dental BAIT AND SWITCH DENTAL OFFICE Chino California
I took my stepson here to get his ortho done. The staff was pretty helpful and nice. We got the a consultation and were told that thru our dental insurance company partial costs would be covered. We were given payments of $80 a month and $2500 total estimate. We agreed and on our second visit I noticed on the paper that our costs had gone up and they told me that my payment was now $125 a month and they maxed out my insurance coverage. I called the insurance company and they told me that they maxed out the benefits and they were also charging me the difference which came close to $5000 when I was initially quoted $2500 total. They did his top brackets on the initial appointment and they refused to reimburse me or hold up their end of the deal after I confronted them. They are complete rip offs and should not be in business. They gave me the run around the whole I questioned getting my reimbursement. DO NOT GO TO THIS DENTAL OFFICE!
