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  • Report:  #87372

Complaint Review: Smiles Coffee - Las Vegas Nevada

Reported By:
- Fayetteville, Georgia,
Submitted:
Updated:

Smiles Coffee
smilescoffee.com Las Vegas, Nevada, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I took advantage of their introductory offer to receive samples of coffee, grinder and thermos. Grinder and thermos were of trash quality. Coffee was only mediocre. I attempted to cancel and further shipments, kept records of calls, etc., and they went ahead and charged my account TWICE after cancellation. I tried to deal with them very diplomatically but was continually lied to. They stated they had already shipped my order when I called to cancel yet it was posted 2 weeks later!!! I refused shipment and returned to sender yet they denied receiving it and said it took up to 12 weeks to receive a return!!

Got tired of trying to be civil and called reported them to our State Attorney General and filed a charge back on credit card Finally got my money back but only after a long, agonizing battle. I'm a disabled vet and begged them to cooperate and they said nothing mattered!

Richard

Fayetteville, Georgia
U.S.A.


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