- Report: #620463
Complaint Review: Smith Brothers Appliance Repair - Internet
Reported By:
rdfromca -
irvine, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Smith Brothers Appliance Repair
3419 E Chapman Ave, Orange, California 92869 Internet, United States of America
Phone:
Web:
www.oc-repair.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Smith Brothers Appliance Repair OC-Repair.com This company is a facade. They rip consumers off by overcharging for repairs. They are brilliant at obtaining search engine optimization to appear as thought they are authorized service repair facility Internet
I called Smith Brothers to give me a quote on my refrigerator and they assured me the part they were replacing was indeed that costly. I expected it to be within 10% of OEM pricing. However, I found out later that they charged by 10 times! the OEM price. Instead of $35, they charged me over $325 for the parts. I was furious and tried to dispute it, but they told me to pound sand.
This company is run by people who only want to deceive consumers and mark up parts as much as possible. I will NEVER call or recommend them again. Furthermore, I will always check parts prices online before agreeing to pay.
