- Report: #1436248
Complaint Review: Snore Quiet -
-
Author Not Confirmed
Why?
Snore Quiet
United States
Phone:
866-274-7494.
Web:
snorequiet.com
Categories:
Business Rating:
(0)
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Snore Quiet snorequiet.com Misleading Buyer beware! Internet
Snorequiet is from China (no where on their website do you see this) You are lead to believe you are dealing with a company based in the USA.
They say they have a money back guarentee??
There is a $25.00 disposal fee (which is nearly 50% of the purchase price!) and it will cost you $14.25 to mail the product back to China from the USA. There is a good chance even with a tracking number the item will be lost in the mail so no refund is given
I tried to cancel my order 10 minutes after I ordered since I found a review that said the item (tounge holder) damages your gums. Gums do not grow back, any product that damages your gums should come with a warning.
Several emails back and forth with the company only lead to frustration becuase the customer service agent "Jeff" only responded with canned responses and didn not read my messages. Finally after getting a real response he said to WAIT until I got the product and then WAIT for return instructions and to NOT 'return to sender" Which in the long run cost me. I did what the customer service agent told me to do-- which was wrongl I should have refused the product,
I spent 59.95 on the product, which was returned and $14.25 for postage and ZERO has been refunded.
I tried to leave a "one star' review on their website but the sytem rejects my review
I have filed a report also with the BB
Snorequiet.com is a new website that was just restigered in the Fall of 2017
My entire experience with SnoreQuiet was horrible.
