The SocialXpand company is one of the most misleading services I have ever seen, and without a doubt one of the poorest products I have ever used. The reel you in with promises that they will provide a web site that will help you manage social media accounts and get you customers. However, they do not provide help at all. The only help they give is pointing you to a website that you will have to buy cold leads from.
To be honest, i should not have fell for this ripoff. i was looking to start a company and thought they would be a good way to get started seeing as they offered not only a product but help getting customers. The problem is, upon signing up and signing the contract there is no way to cancel it if you are dissatisfied. I have never heard of an internet service making you pay hundreds of dollars a month and providing no way to cancel if you are not happy.
The thing about it is, they slip it at the end of a long contract and don't at all mention that you cannot cancel for 2 YEARS.
In addition, the website they provide is subpar and low quality. There are many options such as Hootsuite and AgoraPulse that are hundreds of times better and provide better service all around. However, the user interface of this product looks like it was made 20 years ago.
I advice anyone who hears of the company SocialXpand that you run away. It is not worth your time or money. I am just writing this so that others will know ahead of time that they are going to waste thousands of dollars creating dealing with Brian Weiss from Social Xpand.
PS: I am now a social media expert for a billion dollar company that has used many products since being ripped off by this product so i just want to warn others and advice them to pick another way to manage your social media.
Hayward
United States#2Author of original report
Fri, April 27, 2018
The author has retracted his opinion
B Lee
British Columbia,#3Consumer Comment
Fri, March 02, 2018
Hi I am just wondering if you guys were able to resolve this matter? I have fallen into this trap as well :( I am wondering if anyone has been able to get a resolution...
I have spoken with Brian a couple of times about getting out of this agreement and he had told me that he doesn't get this concern from other people.. I guess that is all lies.
David
NY,#4Consumer Comment
Tue, February 20, 2018
I've fallen for the scam as well however I was wondering if you ever got your money back due to the fact that you signed off on the contract and didn't know exactly what you were signing up for. I've recently contacted my bank since Brian refused to give me my money back and I'm not sure if I'm going to get the $500 he took from me.
#5Author of original report
Tue, November 07, 2017
Do Your Homework