On 12-27-2015 I ordered a soloshot camera, a tripod, and a rain cover (order# 23410321) totaling $564.31. From 12-27-2015 to December 20, 2018, numerous phone calls and emails were sent and received discussing delivery dates.
After numerous years of alleged "troubleshooting" and "advancements," the camera and accessories were never delivered. So, on December 20th, 2018 Soloshot offered a refund. I agreed to the refund. But, ultimately, they refused to provide that as well. It's now April 2019, and they have refused to send the camera or the refund.