- Report: #1443295
Complaint Review: solvaderm llc - spring valley New York
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Author Not Confirmed
Why?
solvaderm llc
spring valley, 10977 New York, United States
Phone:
1-888-211-8468
Web:
http://solvaderm.com
Categories:
Business Rating:
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solvaderm llc solvaderm primark llc thebeautyinsiders.com consumerhealthdigest.com refuse to provide assistance - products don't work as promised spring valley New York
I received Solvaderm Eyevage and Solvaderm Juvabrite and both products didn't help my skin at all. When I contacted the company to return the products, they gave me the run around. I asked to speak with a manager and they wouldn't provide a name or allow me to speak with anyone. I asked for a mailing address and they would not provide an address and the customer service would also not provide the name of the owner of the company. I was unable to find a name of the owner anywhere except on some third party sites who did research and named Dan O'Shea and Brendan O'Shea. I couldn't contact anyone for help and no owners would return my call.
The company promises a money back gurantee but refused to help me. When I talk to people i get people on the phone in India. People think this company may be a scam and I think the Solvaderm scam could be real.
Also, I asked the customer service what doctors offices use the product and they said none. The webiste says all kinds of information about doctors offices using the product and the products getting awards but this all appears to be false. The award received was from a website that has the same address as the company. Buyers should be aware this may be a huge scam. Please check carefully before you buy or better yet ask your doctor or skin care professional for a recommendation.
This company is not an ethical company to deal with.
1 Updates & Rebuttals
Maria
Spring Valley,New York,
United States
Please Return The Product For a Complete REfund
#2UPDATE Employee
Wed, June 06, 2018
We regret you weren't happy with the products. Products work differently on all different skin types. For example one of the top bloggers online has personally purchased as well as received free samples to promote the products. Read her own words. She "Loved" the products. https://bit.ly/2xsxNMo
We have a complete 60 Day Product Guarantee in place for our customers. Please Contact Us on the number provided on the website and we will immediately handle the issue.
gOD bLESS!
