Complaint Review: SONIC PAYDAY LOAN - Nationwide

I have had the same problem with this company. They are known in Canada as PRL direct (PRLDirect.ca). Their parent company is called e-Care Contact Centres Ltd. They are based out of Winnipeg, Manitoba with an call centre in Vancouver. They were at one time a member of the Canadian Association of Community Financial Service Providers (CACFSP). They were then found to have scrupulous methods and did not adhere to the Code of Conduct for this Association and were then suspended from the association. They have numerous complaints against them. Thank goodness in my case my payroll department contacted me to tell me that a Voluntary Wage Assignment was mailed to them and payroll asked if I knew about this and had arrangements been made. I told the payroll department that arrangements had been made and to disregard. They did. In Canada, this is illegal. furthermore, my financial advisor sent a letter to them with a consumer proposal as I was in credit counselling. PRL has 45 days to respond. If they do not, the proposal goes through as written. My payroll received the assignment after 52 days. They tried to circumvent the system with the assignment, but it didn't work. This company is a farce and BEWARE!! When I have called them, they say that they are taping the calls for quality assurance, well, the last time I spoke to them, I taped my phone call as well. I talked to the same person 3 times with 3 different names. I was put on hold each time, and each time brought back online with a different name. There is a lawsuit pending against this company. Their other names are PRL Direct.ca, Sonic Payday, Pay Credit Canada Direct Ltd.

Here si the address for their corporate head office in British Columbia 13696 104th Avenue Surrey, BC V3R-1V9 the president of the comapny is Kim DeThomas The present owners as far as I know are: Peter Ash, Paul Ash, Paul Grehan Let me know if you require additional information

I too have been jerked around by this company. I wish I had done prior research before loaning with the company. I too have had an unfortunate situation where I'm going through some personal things. This company would not work with me, would not give me their address. I'm hoping that someone can give me the address to the office in Canada. I need this information to forward legal documents. Thank you for any kind of help.

I worked for this company for a number of years and they are as bad as they are being made out to be. THey do not have an office in Delaware. They have a mailing address that mail is sent to and then it gets forwarded to their actual head office location that is located in Canada. They do have an office in Ireland but all that happens there is the loans are issued so that it looks like they have an operational center in Ireland. In truth they have an office with maybe 15 staff, all of the leg work and investigation is done in Winnipeg manitoba. The money to issue the Ireland loans is transferred from the candian accounts to the Ireland account so that it all looks legit. They are a huge scam. There is a class action lawsuit getting set to go in Canada, it's employees and the lawsuit will be for unfair labour practices. As they are a privately held company they are not subject to a review by a board, nor are any of their business decisions. The company at one time was owned and operated by David Ash. He then sold the company to his brothers Paul Ash of Winnipeg mb, and Peter Ash of British Columbia and Paul Grehan ( don't know whrer he is located but he's the CFO. They have the most inexperienced people managing the company Kim Dethomas of Winnipeg mb is the president of the company and her sister Shawna McNulty (may have a new last name as she was set to be married recently) is the vice president. John Koutchicillis is their collections mgr and Jeremy Sabourin is the Marketing mgr. so there's no question in my mind that's why there business practices are less than ethical. If you need address info ar any other info for your attorney, please contact me and I'll do what I can to help out. As I was in a management position I am privvy to some details about the inner workings of this business. DO NOT LOAN WITH THIS COMPANY. YOU WILL REGRET IT FOR A VERY LONG TIME TO COME.