Craig
Allen,#2Author of original report
Wed, June 21, 2006
Decision 1 which Sony outsources for their in home tech support for hardware repair called. I called them back, and Nancy A. asked if Monday would be okay. I reminded her that Clay at Sony said this would be expedited. She told me that the techs had a lot of others to work on too. I told her that might be so but this has turned into a four week event now. She looked to see when the computer parts were supposed to arrive by Fed Ex, and then she said "How about Friday?". I said that's okay. So the tech is suppose to be out here Friday between 12 and 4.
Craig
Allen,#3Author of original report
Wed, June 21, 2006
Decision 1 which Sony outsources for their in home tech support for hardware repair called. I called them back, and Nancy A. asked if Monday would be okay. I reminded her that Clay at Sony said this would be expedited. She told me that the techs had a lot of others to work on too. I told her that might be so but this has turned into a four week event now. She looked to see when the computer parts were supposed to arrive by Fed Ex, and then she said "How about Friday?". I said that's okay. So the tech is suppose to be out here Friday between 12 and 4.
Craig
Allen,#4Author of original report
Wed, June 21, 2006
Decision 1 which Sony outsources for their in home tech support for hardware repair called. I called them back, and Nancy A. asked if Monday would be okay. I reminded her that Clay at Sony said this would be expedited. She told me that the techs had a lot of others to work on too. I told her that might be so but this has turned into a four week event now. She looked to see when the computer parts were supposed to arrive by Fed Ex, and then she said "How about Friday?". I said that's okay. So the tech is suppose to be out here Friday between 12 and 4.
Craig
Allen,#5Author of original report
Wed, June 21, 2006
Decision 1 which Sony outsources for their in home tech support for hardware repair called. I called them back, and Nancy A. asked if Monday would be okay. I reminded her that Clay at Sony said this would be expedited. She told me that the techs had a lot of others to work on too. I told her that might be so but this has turned into a four week event now. She looked to see when the computer parts were supposed to arrive by Fed Ex, and then she said "How about Friday?". I said that's okay. So the tech is suppose to be out here Friday between 12 and 4.