Promod
TORONTO,#2Author of original report
Thu, November 09, 2006
Man..why do you buy an extended Warranty by paying additional money? It is just to make sure that whatever you are buying is available and working throughout at least during the warranty period. You suggest that I keep a backup!. I am not asking for a technical advice here...I am trying to show that Circuit City is insensitive to the needs of the customers and they twist their warranties to Repairs from Replacement when the customer comes with a defective equipment. They don't even care to five a loaner equipment during the so called Repair period.
Promod
TORONTO,#3Author of original report
Thu, November 09, 2006
Man..why do you buy an extended Warranty by paying additional money? It is just to make sure that whatever you are buying is available and working throughout at least during the warranty period. You suggest that I keep a backup!. I am not asking for a technical advice here...I am trying to show that Circuit City is insensitive to the needs of the customers and they twist their warranties to Repairs from Replacement when the customer comes with a defective equipment. They don't even care to five a loaner equipment during the so called Repair period.
Promod
TORONTO,#4Author of original report
Thu, November 09, 2006
Man..why do you buy an extended Warranty by paying additional money? It is just to make sure that whatever you are buying is available and working throughout at least during the warranty period. You suggest that I keep a backup!. I am not asking for a technical advice here...I am trying to show that Circuit City is insensitive to the needs of the customers and they twist their warranties to Repairs from Replacement when the customer comes with a defective equipment. They don't even care to five a loaner equipment during the so called Repair period.
Promod
TORONTO,#5Author of original report
Thu, November 09, 2006
Man..why do you buy an extended Warranty by paying additional money? It is just to make sure that whatever you are buying is available and working throughout at least during the warranty period. You suggest that I keep a backup!. I am not asking for a technical advice here...I am trying to show that Circuit City is insensitive to the needs of the customers and they twist their warranties to Repairs from Replacement when the customer comes with a defective equipment. They don't even care to five a loaner equipment during the so called Repair period.
Dave
New Westminster,#6Consumer Suggestion
Thu, November 09, 2006
You should have one of those $5 handsets as a backup phone. Cordless phones don't work in a power outage.
Promod
TORONTO,#7Author of original report
Thu, November 09, 2006
OK you ask me to read the warranty. How about you reading it and telling me where in it is written that it is a repair warranty and not a replacement warranty? This is a telephone instrument and when you guys are going to take 2 or more weeks to "repair" it, do I go without a phone? Or do I buy an phone for 2 weeks or so? Does that make any kind of sense? Promod
Larry
Burbank,#8UPDATE Employee
Wed, November 08, 2006
geez. READ THE PAPERWORK. No where in the warrenty policy does it state that they will give you a loaner phone until yours gets fixed.