- Report: #165003
Complaint Review: Soyo Group - Diamond Bar California
-
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Soyo Group
1142 S. Diamond Bar Blvd. Diamond Bar, 91765 California, U.S.A.
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Soyo ripoff rebate still refused after 1 year!!! RIP-OFF NOTICE 30$ USB KEY Diamond Bar Ontario California
Here it goes... I think the emails speak for themselves... I will post all of the emails that I received from this retarded company.
Here it goes!
-------------
Hi,
I have contacted you on several occasions and am now at the breaking point. My last 4 emails have not even been answered yet.
It has now been over 16 weeks that I sent my rebate in and still have not received anything!.... Anything.. Last email sent from you guys, you said my rebate was on the way and I should get it in 2-3 weeks 4 weeks now and nothing! C'mon!!!
You owe me 65.00$ USD. I want you guys to call me I am not paying 10 dollars of long distance to speak to you guys,
16 weeks is absolutely crazy, and to add insult to injury one of my rebates show as not approved. You have the nerve to lie about me not including the UPC code (which I did!) to attempt not sending my rebate
Now, please at least send me a response to let me know that you received my requests! PLEASE!!!! Show a little customer service!
Thanks
Martin Provost
------------------------------------------------------------------
Hello provost
--------------------------------------------------------------------------------
Store:
TigerDirect (TigerDirect.com / TigerDirect.ca),Global and Dartek
Product Name:
AS-AWUA1211
Offer Duration:
07/27/2004 - 08/10/2004
Postmark Date:
09/10/2004
Amount:
$30.00
Status:
Non Approved
Reason(s):
*UPC Code Not Included
--------------------------------------------------------------------------------
Store:
TigerDirect (TigerDirect.com / TigerDirect.ca),Global and Dartek
Product Name:
AS-AWUA1211 (Bonus Rebate)
Offer Duration:
07/27/2004 - 08/10/2004
Postmark Date:
09/10/2004
Amount:
$35.00
Status:
Approved
Martin
Nepean, Ontario
Canada
Here it goes!
-------------
Hi,
I have contacted you on several occasions and am now at the breaking point. My last 4 emails have not even been answered yet.
It has now been over 16 weeks that I sent my rebate in and still have not received anything!.... Anything.. Last email sent from you guys, you said my rebate was on the way and I should get it in 2-3 weeks 4 weeks now and nothing! C'mon!!!
You owe me 65.00$ USD. I want you guys to call me I am not paying 10 dollars of long distance to speak to you guys,
16 weeks is absolutely crazy, and to add insult to injury one of my rebates show as not approved. You have the nerve to lie about me not including the UPC code (which I did!) to attempt not sending my rebate
Now, please at least send me a response to let me know that you received my requests! PLEASE!!!! Show a little customer service!
Thanks
Martin Provost
------------------------------------------------------------------
Hello provost
--------------------------------------------------------------------------------
Store:
TigerDirect (TigerDirect.com / TigerDirect.ca),Global and Dartek
Product Name:
AS-AWUA1211
Offer Duration:
07/27/2004 - 08/10/2004
Postmark Date:
09/10/2004
Amount:
$30.00
Status:
Non Approved
Reason(s):
*UPC Code Not Included
--------------------------------------------------------------------------------
Store:
TigerDirect (TigerDirect.com / TigerDirect.ca),Global and Dartek
Product Name:
AS-AWUA1211 (Bonus Rebate)
Offer Duration:
07/27/2004 - 08/10/2004
Postmark Date:
09/10/2004
Amount:
$35.00
Status:
Approved
Martin
Nepean, Ontario
Canada
2 Updates & Rebuttals
Martin
Nepean,Ontario,
Canada
Still waiting Luis!
#2Author of original report
Fri, November 18, 2005
NO RESPONSE... THIS HAS BEEN OVER ONE YEAR NOW: Still waiting Luis! .... Get the ball rolling! You can do it!
Martin
Nepean,Ontario,
Canada
SOYO CUSTOMER SERVICE RESPONSE
#3Author of original report
Fri, November 18, 2005
SOYO CUSTOMER SERVICE RESPONSE: Dear valued Customer: Thank you for your recent submission of your rebate request. According to our record, your bonus rebate has been denied due to missing a copy of UPC Barcode or a copy of receipt. According to the rebate program's terms and conditions "All rebates must be mailed in separate envelopes with the appropriate materials to the address listed on the rebate form. Incomplete forms will be denied". If you would like to dispute your rebate, please mail your missing documents along with this letter to: Special Care Customer Services Dept 1042 N. Mountain Ave #B 291 Upland CA 91786 We would like to thank you again for your inquiry and patience Customer Services Rodolf Fowler www.verifyrebate.com ------------------------------------------- MY RESPONSE: How can I resend you an original upc code that I included in the freaking enveloppe!!! just check my other rebate submission on file... I sent a photocopy of the UPC code! Proof that I did purchase that item! You guys received the enveloppe based on verifyrebate.com... so the only other senerio is that you lost the UPC code because I PUT IT IN THE ENVELOPPE!!!! I freaking tripple checked before I sent it. you freaking scam artists!
