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  • Report:  #130451

Complaint Review: Soyo Rebate Center - Diamond Bar California

Reported By:
- Hampstead, New Hampshire,
Submitted:
Updated:

Soyo Rebate Center
1142 S Diamond Bar Blvd Diamond Bar, 91765 California, U.S.A.
Web:
N/A
Categories:
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Soyo rebate center has sent me the same email they have sent many others saying that the post office "lost" my rebate documentation and they never received. Here is a copy ...

Dear valued Customer:

Thank you for your recent submission of your rebate request.

According to our record, we did not receive your rebate request. If you believe your mail was lost or misdirected, please contact your mail carrier directly. According to the rebate program's terms and conditions manufacturers are not responsible for the lost or misdirected mail. If you would like to dispute your rebate, please mail your

missing documents along with this letter to:

Special Care Customer Services Dept

1042 N. Mountain Ave #B 291

Upland CA 91786

We would like to thank you again for your inquiry and patience

Customer Services

Rodolf Fowler

verifyrebate.com

Steve

Hampstead, New Hampshire
U.S.A.


1 Updates & Rebuttals

Steve

Hampstead,
New Hampshire,
U.S.A.
Soyo forced to pay up!

#2Author of original report

Wed, March 02, 2005

I filed a complaint with the Inspector General's office at the Post Office's website. About a week or so later I received a letter from the Criminal Investigations Service Center at that office that included a letter they sent to Soyo that gave Soyo 45 days to resolve the problem. I got the rebate checks 2 weeks later. If Soyo is giving you guff about your rebates go to the Post Office's web site and file a complaint!

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