- Report: #1421399
Complaint Review: specialtvbox.com - Los Angeles California
Reported By:
Jean -
Jackson, Wisconsin, United States
Submitted:
Updated:
-
Author Confirmed
Why?
specialtvbox.com
941 S Vermont Ave Ste 101 #218 Los Angeles, 90006 California, United States
Phone:
none
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Specialtvbox.com Good question! All e-mails have come from specialtvbox.com. or support.puretvbox/helpdesk. I placed the order on website supportt@platinumtv box. Now reviewing cannot find an actual name. Will not refund my money Los Angeles California
Placed order on approx. Nov 5th. Received boxes couple days later. Did not work well, bad picture/reception. Returned them on 11/27 via usps. Tracked and they were received in Los Angeles on Nov 29,
They acknowledged receiving them. When no refund coming kept e-mailing.At first they answered back and said it would be refunded in 24 hours and since then will not respond. Went on the original web site and did a "chat". As soon as they saw it was about refunding money cut me off.
The boxes were returned in original boxes and all items were there
On my credit card statement when they applied the charge found the name of LIJO ENTERTAINMENT LLC with phone #626-671-7552. All I get is a recording, left message and they texted me back to contact them on live chat at platinum/boc.com. This is the e-mail I had been sending to and they don't reply.
It is now January 10th and I should of had my money 5 weeks ago.
1 Updates & Rebuttals
Jean
Jackson,Wisconsin,
United States
Up date.
#2Author of original report
Mon, January 15, 2018
Again tried the phone and again directed to web site. Again, told to contact support@the same one I'm doing the supposed live chat on.
phone number is a dead end.
