- Report: #883357
Complaint Review: SpeedyPC Pro Software - Vancouver British Columbia
Reported By:
Stakeholder -
Claremont, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
SpeedyPC Pro Software
2nd Floor, 1892 West Broadway Vancouver, V6J 1Y9 Ca British Columbia, United States of America
Phone:
(855) 838-9715
Web:
http://support.speedypc.com/
Categories:
Business Rating:
(0)
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SpeedyPC Pro Software Is SpeedyPC Pro a bait and switch operation? Vancouver, British Columbia
Is this a bait and switch operation?
I get a window today that opened on my computer that says that I can not open an.ogg file because there is a problem with my computer and suggests that I try a free program to scan my software that says its from Microsoft.
Im redirected to SpeedyPC Pro website that offers a free scan that tells me I have hundreds of problems with my computer but can fix the problems if only I pay $29.97 with a $10 Off coupon.
Only I noticed that their was pre-checked box that automatically added $9.97 if you didnt uncheck it and another box that was pre-checked that allowed them to charge the same amount every year if it wasnt unchecked.
I unchecked both boxes!
But still when I got the bill through safecart.com they said they are going to again charge me every year. NO way am I going to accept that because what this program does I could have done myself and it still doesnt run any faster, as they claimed it would. (I made copies of all of this.)
And this company says they are a Microsoft Partner. I am sending this to Microsoft for confirmation.
The4 page in front of me says:
Relax! Its guaranteed! Our 30 day money back guarantee is in full effect for all orders. Your satisfaction is our #1 goal. If you are not satisfied with your purchase, just let us know and we will be happy to provide you with a full refund.
We shall see tomorrow. Or Will I have to call the Mounties?
I get a window today that opened on my computer that says that I can not open an.ogg file because there is a problem with my computer and suggests that I try a free program to scan my software that says its from Microsoft.
Im redirected to SpeedyPC Pro website that offers a free scan that tells me I have hundreds of problems with my computer but can fix the problems if only I pay $29.97 with a $10 Off coupon.
Only I noticed that their was pre-checked box that automatically added $9.97 if you didnt uncheck it and another box that was pre-checked that allowed them to charge the same amount every year if it wasnt unchecked.
I unchecked both boxes!
But still when I got the bill through safecart.com they said they are going to again charge me every year. NO way am I going to accept that because what this program does I could have done myself and it still doesnt run any faster, as they claimed it would. (I made copies of all of this.)
And this company says they are a Microsoft Partner. I am sending this to Microsoft for confirmation.
The4 page in front of me says:
Relax! Its guaranteed! Our 30 day money back guarantee is in full effect for all orders. Your satisfaction is our #1 goal. If you are not satisfied with your purchase, just let us know and we will be happy to provide you with a full refund.
We shall see tomorrow. Or Will I have to call the Mounties?
