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  • Report:  #68859

Complaint Review: Spiegel Credit Card - FCNB - CMS - Cardworks - Bethpage New York

Reported By:
- Dallas, Texas,
Submitted:
Updated:

Spiegel Credit Card - FCNB - CMS - Cardworks
www.spiegel.com Bethpage, New York, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Like many other ex-Spiegel credit cardholders, my FCNB account was closed in early 2003 and then thoroughly mishandled. Earlier today, I sat down with my latest bill (complete with fraudulent $35 late charge) to try and figure out who was really handling the billing.

I noticed a company called CMS mentioned at the bottom of the bill. I surfed around and found out who CMS was, and why they're now sending ex-Spiegel and FCNB account holders their bills. There's even a press release here:

http://www.cardworks.com/whats/press/press6.cfm

Now that we know exactly who is mishandling our former Spiegel/FCNB accounts, I suggest we start contacting Cardworks and asking them to sort out the mess. Their CEO is named David Berman.

BTW, if you want a good laugh, have a look at www.cardworks.com. They brag themselves silly about their "cardholder services" - yeah, right.

Linda

Dallas, Texas
U.S.A.


1 Updates & Rebuttals

Linda

Dallas,
Texas,
U.S.A.
NY State Bureau of Consumer Frauds and Protection

#2Author of original report

Sun, October 19, 2003

After faxing a letter outlining my ongoing problems with CMS (formerly Spiegel/FCNB), I received a reply from the AG's office in New York. The regional office investigating is: NY State office of the Attorney General Bureau of Consumer Frauds and Protection 200 Old Country Road, Suite 460 Mineola, NY 11501-4241

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