- Report: #951368
Complaint Review: spokeo - Internet Internet
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Author Not Confirmed
Why?
spokeo
556 S. Fair Oaks Ave Suite #101-179 Internet, Internet, United States of America
Phone:
Web:
spokeo.com
Categories:
Business Rating:
(0)
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spokeo Scam, Hidden Limitations, False Hit Information, Deceptive Hit Response , Internet
When you test the company and enter a phone number or name, you will get a splash screen that claims they have found information -- but you need to register. When you register you soon find out they conduct Automatic re-billing. In this instance I created an account, used pay-pal to pay. After my PREMIUM account was created, I entered the phone number.. the response was "unable to provide name or address information on the number" but that it was a Cell number and who the carrier was.... DUH.
So after trying a few more numbers I was finally greeted with the information "You have reached your reverse phone search quota. Please upgrade your account." Keep in mind I purchased a "PREMIUM" account. So after digging around in the hidden verbiage, sure enough there it is you are limited to "20" looks ups a month so much for PREMIUM.
In short this company promises what they do not deliver, but they do it in such way, that while morally or ethically questionable-- it is none the less legal.
Should be interesting as I try to cancel my account.
So after trying a few more numbers I was finally greeted with the information "You have reached your reverse phone search quota. Please upgrade your account." Keep in mind I purchased a "PREMIUM" account. So after digging around in the hidden verbiage, sure enough there it is you are limited to "20" looks ups a month so much for PREMIUM.
In short this company promises what they do not deliver, but they do it in such way, that while morally or ethically questionable-- it is none the less legal.
Should be interesting as I try to cancel my account.
