ChrisM
United States of America#2Author of original report
Sat, September 29, 2012
John at Sport Jeep is missing one fact in his rebuttal. I NEVER returned the car to SPORT Chrysler. When John trumped up his phony scratches and wear and tear charges because he didn't want to take the car, I left and drove to Family Jeep in Philly. The honest & considerate folks at Family Jeep inspected the car and found "No Damage". I still have the report. THAT report was submitted to Jeep Chrysler along with the car.
Sport Chrysler Jeep Dodge Ram
Norristown,#3REBUTTAL Individual responds
Sat, September 29, 2012
When Chrysler financial had lease returns coming back in big numbers from dealers that were no longer in business. Sport could not take back all the lease returns from other dealers due to fact that we did not have the space to store the cars. Chrysler Financial would take up to 4 months to pick up the cars. I told that to this customer but I decided to help them anyway.
When they came in I noted the damage that was on the car not because I was showing them who was boss I was just doing my job. I guess I could have ignored the damage on the car like the other dealer did but that would be considered lying.
I did not submit an invoice but Chrysler financial does have a record of the damage that was on the car when I did my inspection. To give them the amount I had to enter it in Chrysler Financial's system.
I have been here at Sport for 19 years and have taken back hundreds of lease returns and have never had one problem. The fact is the customer drove the car and put the damage on the car and did not want to pay for it. So who was the one trying to commit fraud!
Sport Chrysler Jeep Dodge Ram
Norristown,#4REBUTTAL Individual responds
Sat, September 29, 2012
When Chrysler financial had lease returns coming back in big numbers from dealers that were no longer in business. Sport could not take back all the lease returns from other dealers due to fact that we did not have the space to store the cars. Chrysler Financial would take up to 4 months to pick up the cars. I told that to this customer but I decided to help them anyway.
When they came in I noted the damage that was on the car not because I was showing them who was boss I was just doing my job. I guess I could have ignored the damage on the car like the other dealer did but that would be considered lying.
I did not submit an invoice but Chrysler financial does have a record of the damage that was on the car when I did my inspection. To give them the amount I had to enter it in Chrysler Financial's system.
I have been here at Sport for 19 years and have taken back hundreds of lease returns and have never had one problem. The fact is the customer drove the car and put the damage on the car and did not want to pay for it. So who was the one trying to commit fraud!