I wish there had been reviews online before I invested, so I thought I'd give it a try, after all the minimum deposit was $200.00.
I started to make a deposit of $200.00 and it came back saying that the minimum deposit was $500.00. When I submitted the application the page did not change, I thought I had not clicked on the right box, then I clicked again and this time the Thank You , , , window came up. I wanted to make sure that only $500.00 had been deducted from my bank account (I was using my bank debit/credit card). I checked my bank account and found two withdrawals of $500.00 each for a total of $1000.00 USD. It was late that night, so the next morning, I called SpotFN contact number, explained what had happened, that my intention was to deposit only $500.00 and to refund the additional $500.00. They said that it was indeed a double click and that they would refund the $500.00.
I told them I needed that money back in my bank account right away and how long it would take them to refund the money. They said it would take some time up to 21 days. I told them that normally companies take a maximum of 5-7 days to handle refunds. They said their company's refund policy time was up to 21 days. In view of that and already suspecting that something was not right, I contacted my bank, explained the situation to them and asked them to open a claim to see if they would resolve the matter sooner.
My bank gave me a temporary credit of $500.00, and started processing the claim. The 21 days went by, it was June already and the bank claim had not been settled, neither had SpotFN refunded the $500.00. I contacted the bank and SpotFN and both told me they were working on it. Finally, on July 17, 2014, I received a letter from the bank letting me know that they had received the $500.00 and they were closing the claim.
The interesting issue is the way they satisfied the claim. I checked my account with SpotFN and the statement of my account shows TWO WITHDRAWALS OF $500.00. The date of the first withdrawal/refund is May 2, 2014. That's the date of the refund, remember double click? It took over 21 days and legal claim from my bank until they finally refund it.
Reviewing the statement I found a withdrawal of $500.00 dated June 30, 2014. To resolve the issue they took $500.00 in my investment account to settle the issue. My investment account should show only one withdrawal/refund of $500.00 and not two withdrawals of $500.00. I have asked them why there were two withdrawals of $500.00 on my account -- no answer to my many requests.
The account has been closed, but since I keep records of all my financial transactions, I printed a copy of the statement of my account and also printed out all the investment transactions, losses and winnings. After losses and winnings, there is a balance on my favor of $361,50. I have told them to refund the $361.50 and close the account. They have closed the account but refuse to refund the $361.50 and to explain the reason for the two withdrawals of $500.00. SPOTFN IS TRULY A SCAM.
There is a webiste WWW.scam.com/spotfn+review. In this website you will find a list of binary options broker scam investigation: SpotFN is the very last company and their assessment is MOST LIKELY SCAM. I hope my experience with SpotFN makes the reader think twice before investing with this people. TRULY A SCAM.