Wilson Family-Menifee CA
Menifee,#2Author of original report
Sun, August 01, 2010
One picture shows the bottom of the valve is new shiny and black while the top of the valve is use,it is a dull faded black. Which means they replaced the bottom of the valve and reused the top from my old valve.
The other picture is a close up of the valve and it is cracked on the seam because the valve was tightened to tight.
Wilson Family-Menifee CA
Menifee,#3Author of original report
Fri, February 12, 2010
Spoke with the builder of our home, they said that Sprinkler Smarts claim that our sprinkler system is 130 psi is false and that the system would start coming apart at about 100 psi and that a pressure regulator is not required.
The contractor that fixed Sprinkler Smarts work explained that the valve Sprinkler Smart used was an older version and if tightened to much will crack the valve on the seam on the side, and that is what it looks like happened because the valves leak was coming from the seam on the side. Also he noticed that only the bottom half of the valve was replaced and the top of the old valve was reused. You can tell because the bottom half of the valve is a glossy black and the top half is faded.
It has been about 5 months since the valve has been reinstalled and it works fine and the sprinkler system works fine and doesn't have any problems. If Sprinkler Smart has any rebuttal to this claim I can tell you it is a lie and full of dishonesty. If you need any work on your sprinkler system stay away from them or you will be writing the next Ripoff Report.