Andrew
Orlando,#2UPDATE Employee
Sun, October 17, 2004
When your handset was stolen the rep was correct in not giving you the numbers the thief dialed. these are not Sprints Regulations but the FCC's Regulations. If you require this information you can access it online at www.sprintpcs.com there is a list of all the detailed calls you made or you can request a reprint of your bill 5.00 fee. As for you suspending your service while your handset was stolen you are still responsible for your monthly Charges while your handset is suspended. this is inorder for sprint to keep your number for you if we were to exprire your account. you would have been billed 150 ETF and lost your number. As for your rebate it is a mail in rebate and all info on the rebate was in the box of your new phone.