I have been a Sprint customer for over 10 years and you get what you pay for with them. HOWEVER their sales practices are completely fraudulent! Avoid the "free" iPad offer and consider anything and everything that comes out of their mouths a lie. Tried to order 4 new iPhones 7 upgrading from iphone6s. After hearing about how they are going to waive this charge and that and it would be like "basically get the upgrades for free" i checked my bill. They added over $500 in cancellation charges, added 2 headsets, 2 cases, 2 new lines of service ALL without my permission. Luckily I caught in time before the 14 day return kicked in. AVOID doing business with them at all costs. Just not worth the aggravation!!