- Report: #64911
Complaint Review: SPRINTPCS.COM - KANSAS CITY Missouri
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Author Not Confirmed
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SPRINTPCS.COM
PO BOX 219554 KANSAS CITY, 64121 Missouri, U.S.A.
Phone:
888-2114727
Web:
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SPRINTPCS.COM ripoff deceptive company KANSAS CITY Missouri
I am complaining about sprint pcs.com for their deceptive tactics since i had their service.Last July the year 2002 i purchased a cell phone with sprint service,I was told that a year later i would not be bound to that contract and that i could disconnect without paying a fee. this july 2003 i inquired about the expiration of my current contract, i asked a customer represenative if she could confirm if my contract was in fact expired she replied no it is not because i changed my rate plan and renewed a new contract because of that.I asked this individual for her name she said she could only give me her first name. i was very upset because I do not recall to consenting to a renewal of contract i most certantly did not sign any legal document stating that this is sprintpcs policy regarding change of rate plan. I believe sprint as a company in general are definately folling their customers and using deceptive tactics to decieve people out of their hard earned money.and the sad part of it all is that
their service is extremely poor. I hope I could recieve a responce from someone who could help me
Raphael
FRANKLIN SQUARE, New York
U.S.A.
their service is extremely poor. I hope I could recieve a responce from someone who could help me
Raphael
FRANKLIN SQUARE, New York
U.S.A.
1 Updates & Rebuttals
Jay
Omaha,Nebraska,
U.S.A.
They really could care less if you like them our not
#2Consumer Suggestion
Fri, March 19, 2004
SprintPCS has been ripping cuonsumers off for some time now. They really could care less if you like them our not, or if you would use their servoce in the future. However, what they don't like is when you the consumer files a complaint with the FCC online. This has been very sucessful for me in the pass in resolving billing issues and trouble with your service. Their license is at stake with that complaint. Good Luck! And pass the word
