- Report: #329550
Complaint Review: Spybot - Internet
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Author Confirmed
Why?
Spybot
www.safer-networking.org Internet, U.S.A.
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
Spybot Took my money 3 times and I still can't register and use it Internet
I purchased Spybot with my mastercard but was never able to activate it. Everytime I tried to register I got charged again...a total of 3 times.
Amounts were $20.66, $20.75 and $20.75.
I have since removed it from my computer
Colleen
Watson, Saskatchewan
Canada
Amounts were $20.66, $20.75 and $20.75.
I have since removed it from my computer
Colleen
Watson, Saskatchewan
Canada
1 Updates & Rebuttals
Kale
Btown,Washington,
U.S.A.
It's Free..
#2Consumer Suggestion
Wed, April 30, 2008
I'm a bit confused. Spybot is a free program, any money you provide is a 'donation'. There is nothing to activate.. Did you download Spybot from http://www.safer-networking.org or a different site? Unfortunately, there are websites out there actually charging for this free program! There are also MANY Rogue Applications that pretend to be a legit software program like Spybot, when in fact, they are 'infections' themselves and cause more damage than good. You do have recourse: Contact your bank and issue a Chargeback. Contact the company that appears on your monthly statement. "Spybot-S&D has long grown a full-time job for me and causes quite a lot of work for our volunteers. I am working hard and it is great fun to do it. Of course all the infrastructure we use causes costs, and I have got to live on something, but at the same time I believe in free software. Therefore I decided to keep Spybot-S&D free and give you the freedom to decide if and how much it is worth to you. If you can spare a few bucks, please donate to our cause. This is purely voluntary though - if you do not donate, you will not get less support from us."
