I PURCHASE A 2011 NISSAN PATHFINDER FROM CHRISTINE MAGIONE AND GUS TSOLKAS AT STAR NISSAN IN BAYSIDE QUEENS IN MARCH OF 2015. OVER THE PHONE CHRISTINE CONFIRMED THE VEHICLE WAS IN 100% SHOWROOM CONDITION. I PURCHASED THE CAR AND HAD IT SHIPPED TO ME. WHEN IT ARRIVED IT HAD A HUGE FIVE INCH HOLE IN THE FRONT BUMPER, SIX DEEP SCRATCHES IN THE PAINT, CHECK ENGINE LIGHT ON, AIRBAG LIGHT ON, BLOWN BOSE SPEAKERS, THE CONTROLS ON THE STEERING WHEEL DID NOT WORK, THE NAVIGATION SYSTEM BROKEN, BALD TIRES, I TOOK IT TO A NISSAN DEALERSHIP FOR SERVICE AND WAS GIVEN A $1,800 REPAIR BILL FOR SERVICE PLUS $2,200 REPAIR ESTIMATE FOR THE FRONT BUMPER TO BE REPLACED, THEN WAS TOLD THE CAR HAD BEEN IN A MAJOR FRONT END ACCIDENT AND THE FRAME WAS BENT. I CALLED FIFTEEN TIMES TO CHRISTINE MAGIONE THE USED CAR MANAGER AND GUS TSOLKAS ASKING TO RETURN THE CAR OR A REFUND AND THEY REFUSED TO ACCEPT THE CAR BACK, I EVEN ASKED FOR THEM TO COVER THE COST OF THE SERVICE REPAIR BILL AND THE DAMAGED FRONT BUMPER AND SCRATCHES. I WAS TOLD THAT THEY WERE NOT WILLING TO DO ANYTHING AND BASICALLY WAS TOLD TO "GET LOST" BY THE GENERAL MANAGER GUS TSOLKAS.
IF YOU GOOGLE THIS DEALERSHIP YOU WILL SEE COMPLAINT AFTER COMPLAINT AFTER COMPLAINT. STAR NISSAN IS THE TYPICAL USED CAR SCUM BAG DEALERSHIP AS IS CHRISTINE MAGIONE AND GUS TSOLKAS! RUN FOR YOUR LIFE. DO NOT DO BUSINESS WITH STAR NISSAN THEY WILL CHEAT AND RIP YOU OFF. I PLAN TO FILE SUIT AGAINST STAR NISSAN, AND TAKE THIS TO EVERY SINGLE PUBLIC FORUM THAT I CAN TO WARN THE GENERAL PUBLIC FROM DOING BUSINESS WITH STAR NISSAN. THEY SHOULD BE SHUT DOWN!!! BUYER BEWARE!!!
Jim
Florida,#2Consumer Comment
Sat, April 18, 2015
You buy this car based on a voice on the other end of the phone...a used car. You NEVER physically saw the car...you NEVER took a test drive...you NEVER heard the engine run...you NEVER checked the body for finish and fit...you NEVER checked each and every accessory! Yes sir...you used your "common sense" to buy this USED car based ONLY on a voice on the end of the phone. Smart...real, real, real smart! I'm very impressed!