I became a client of Sterling Introductions matchmaking
service, Atlanta
based matchmaking service run by Ulrike Eitel (aka. Uli Wills), in December
2009. I hired her to find a husband for me. She told me it would not be a
problem or take long since I was attractive and intelligent.
I was
immediately matched up with a man from Amsterdam who I suspect is Ulis friend
and not an actual Sterling Introductions matchmaking member.
After
December there were no more matches. In March I emailed Uli about how slow
the process was taking, she told me that the men she had in mind for me
met other women outside the service, then put their memberships on hold. This
was suspicious since when I signed up she told several matches were
available. I told her I had doubts she could find me a match. I was
ignored for two months: no emails, phone calls, monthly newsletters
stopped. This is not the service expected on the level that the $5,000 fee
I paid should warrant.
I
called the first week of May and Uli blamed the bad customer service of
Sterling Introductions on mistakenly not keeping in contact with me and
being very busy for two months. Being busy is a sorry and unprofessional
excuse when you are charging $5,000 for an upscale matchmaking service. I
might as well be on a regular dating site, as least they have better customer
service. I told Uli I wanted a partial refund. She said she doesnt give
refunds and when I said I would report her to the Better Business Bureau
and other relevant organizations, she told me to go ahead.
After
this, I did some investigating and found out she was the VP of Finance for Merit Transportation , a company
located in Omaha, Nebraska that is accused of insurance
fraud. Channel 6News did some stories about
employees having premiums taken out of their checks for health insurance
that was non-existent. The employees couldnt get reimbursed for
exorbitant medical bills since the insurance was privately funded and Merit
Transportation filed bankruptcy. Some have filed lawsuits. Please see the
links below and Google search the company name and her name for more
information.
This information made me think
that Ulrike Eitel (Uli Wills) and Sterling Introductions could be running a
scam on me. It is highly suspect when a person who was VP of Finance for a
business accused of insurance fraud and now runs a business where large amounts
of money are paid. I would suggest not using
Sterling Introductions.
I have talked to Sterling Introductions and the CEO is now working hard to address my issues. I believe she is sincere in wanting to find me a suitable match. I feel confident that the company will come through for me.