- Report: #1211695
Complaint Review: stevenswholesale.com - Internet
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Author Not Confirmed
Why?
stevenswholesale.com
Internet, USA
Phone:
8155270224
Web:
www.stevenswholesale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
stevenswholesale.com Stevens Wholesale Took my money and did not deliver Burbank California
Electronic Cigarette and Vaporize company.
BEWARE! Had 2 successful orders with this company - 3rd order never arrived. Tracking number provided showed no movement. Contacted their 'customer service' and they told ME to call the post office. That is a business' job - refused to re-ship, refund or even try to contact the post office themselves. BAD customer service - I will be doing a charge-back on my credit card. If the package actually WAS lost - the business should file a claim with the carrier (and I did not choose the carrier, they did). Low prices lured me in, but this is a small business that has not learned proper customer service and business practices. There are many, many, reputable larger e-cig companies online and I've already found a new one with excellent customer service.
