- Report: #84293
Complaint Review: Storesonline - Orem Utah
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Author Confirmed
Why?
Storesonline
754 E. Technology Avenue Orem, UT 84097 Orem, 84097 Utah, U.S.A.
Phone:
801-227-0004
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Storesonline AKA Galaxy Mall ripoff Orem UtahRip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
My girlfriend and I attended one of the seminars in Oahu, Hawaii.
We spent $5,200 on products that promised us free service around the clock and customer support. We have no around the clock service and it's pretty hard getting support especially w/ the hawaii time difference. Most of the time they are trying to sell us more services. How much more do we need? We already spent $5,200!!!
The success team called us up one day and offered to help us w/ our website and hand-walking us through everything. I thought to myself, "WOW"! We are finally getting our moneys worth. At the end of the conversation the representative asked me to please give him my credit card number. I explained, "For what?" He said that we would charge this to your card. I said how much? He said only $3,000. If you want more help there is an extra cost.
I was so mad! Till this day I still have not recieved any good customer support and yet no refund and no one to have returned my calls. I have read other people w/ the same problems from storesonline and its nice to see that I wasn't the only sucker.
Storesonline have lied to us, decieved us, and given us false hope.
Sincerely,
Bobby & Tandra-lyn
Bashir
Kahului, Hawaii
U.S.A.
We spent $5,200 on products that promised us free service around the clock and customer support. We have no around the clock service and it's pretty hard getting support especially w/ the hawaii time difference. Most of the time they are trying to sell us more services. How much more do we need? We already spent $5,200!!!
The success team called us up one day and offered to help us w/ our website and hand-walking us through everything. I thought to myself, "WOW"! We are finally getting our moneys worth. At the end of the conversation the representative asked me to please give him my credit card number. I explained, "For what?" He said that we would charge this to your card. I said how much? He said only $3,000. If you want more help there is an extra cost.
I was so mad! Till this day I still have not recieved any good customer support and yet no refund and no one to have returned my calls. I have read other people w/ the same problems from storesonline and its nice to see that I wasn't the only sucker.
Storesonline have lied to us, decieved us, and given us false hope.
Sincerely,
Bobby & Tandra-lyn
Bashir
Kahului, Hawaii
U.S.A.
