- Report: #1148222
Complaint Review: Strategic Limousine Services - Valencia California
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Author Not Confirmed
Why?
Strategic Limousine Services
27249 Riverview Lane Valencia, 91354 California, USA
Phone:
866-419-6378
Web:
www.strategiclimos.com
Categories:
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Strategic Limousine Services Abandoned Us: Limo was no show, no phone call, credit card full deposit gone. Valencia California
I contracted with Strategic Limousine Services (SLS) to take me, my wife and daughter to LA Music Center and return, pickup at 1 pm, Saturday May 17, 2014 (Confirmation #15841). The limo didn't show and there was no phone call from the driver. At 1:20 we called a taxi. We also took a taxi home. The SLS representative contacted by phone on Saurday said the matter would be investigated. On Sunday, Monday and today the SLS phone went to voice mail. No one home. Are they out of business? Retired on my $282.24 full deposit which MasterCard paid on Monday depsite my call to dispute the charge.
1 Updates & Rebuttals
David T
Santa Monica,California,
Satisfaction from Strategic Limousine Services
#2Author of original report
Wed, May 21, 2014
I have received and apology, explanation and promise of a refund of the credit card payment plus 4 free hours of limo service from SLS.
