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  • Report:  #1296881

Complaint Review: Studio 6 - Roswell Georgia

Reported By:
Kim Smith - anytown, Virginia, United States of America
Submitted:
Updated:

Studio 6
9955 Old Dogwood Rd Roswell, 30076 Georgia, USA
Phone:
7709929449
Web:
https://www.staystudio6.com/en/motels.ga.roswell.6025.html
Categories:
Tell us has your experience with this business or person been good? What's this?

Where do I start. It blows my mind how and why a corporation as large as the Accor hotel brands would allow such disgust. 

A woman named Sylvia Williams has been the manager of the Studio 6 on Roswell road in north Atlanta for years. I suppose the poor woman cannot get a job anywhere else due to her terrible reputation and has threatened Accor with litigation if they fired her. While a guest at this hotel, I complained about bed bugs and requested to be moved due to unruly guests in the room next to mine. During my two-week stay, the manager harassed me constantly and I got into a verbal altercation with her in the parking lot in plain view of other guests. The entire situation was over my complaints of bed bugs and the management's refusal to do anything about it. This woman even called the police, lied, and filed a false police report on me. I later learned from the Roswell Police that this is standard operating procedure for Sylvia and that they were tired of it. 

Following the incident with Sylvia, I sent a complaint to the corporate office and received absolutely no results. Corporate was as unprofessional as Sylvia and condoned her behavior as a normal part of the company's corporate culture. Be warned. Do not stay at or work for the Accor corporation unless you can accept marginalization and no standards. I have not and will never patronize another Motel 6 or related hotel property since this time. 

G6 Hospitality LLC

4001 International Pkwy

Carrollton, TX 75007

Jim Amorosia, Pres/CEO

Alan Rabinowitz, EVP/General Counsel

Sherry Vidal-Brown, EVP of HR 

“Founded on the principles of transparency, dedication and responsibility, we have great pride in our brands, passion for our people and guests, and a commitment to continued business performance.” 

“Our values are the DNA of our organization. They define who we are, how we conduct ourselves and how we run our business every day.”

Accountability and Integrity

Diversity and Inclusion

Trust and Respect

Innovation

Leadership

 



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