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  • Report:  #1473630

Complaint Review: Suddenlink - Cincinnati west virginia

Reported By:
Jennifer - Charleston, WV, United States
Submitted:
Updated:

Suddenlink
P.O. box 742535 Cincinnati, 45274-2535 west virginia, United States
Phone:
1-800-972-5757
Web:
www.suddenlink.com
Tell us has your experience with this business or person been good? What's this?

My Suddenlink Internet bill just jumped 23% from $60.59 to $74.74 a month.  There's also added a new "network enhancement fee" of $2.50 which means my monthly service invoice for Internet-only service surged 27.5% in just one month.  This is an outrageous increase.  Sadly, I live in a city/state where there's virtually no competition, so they kind have their customers over a barrel.

As more and more people ditch cable-TV and go to streaming services, I'm sure this trend will continue.  Unfortunately, there's not much recourse to the ever- rising prices of cable and Internet services because the FCC doesn't regulate this industry.



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