- Report: #232772
Complaint Review: Sunshine Electronice - Shopsunshine - Digital Shopping Network - Brooklyn New York
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Author Confirmed
Why?
Sunshine Electronice - Shopsunshine - Digital Shopping Network
1273 Coney Island Ave Brooklyn, 11230 New York, U.S.A.
Phone:
877-960-9473
Web:
N/A
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Business Rating:
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Sunshine Electronics - Shopsunshine - Digital Shopping Network The Worst Online Shopping Experience Ever, No Customer Care ripoff Brooklyn New York
Ok here are the Facts :
1.) On January 7, 2007 i purchased a camera package from the via the phone after seeing it on Ebay.
2.) January 7, 2007 as quick as lightning they gladly charged $1,357.98 USD to my credit card.
3.) I was told at time of sale that the item would ship from 3-5 days after the purchase and i would recieve an email confirming this and that i can check on the website too.
4.)5 days pass and i have recieved no email so on the 6th day i email them. there is no response.
5.) Day 7 i email again. No response.
6.) Day 10 I call. I wait about 20 minutes for someone to answer he asks what my problem is and puts me on hold. 20 minutes later someone answers and asks what the problem is i tell them i want to know if it has shipped and they say yes then hang up.
7.)Day 12 i send another not so nice email asking for the shipped date or a refund so i can shop somewhere that is prudent with their service. Again no answer.
8.) Day 14 i send another very similar email with yet again no reply.
9.) Day 16 i get an email saying they will look into it. Nothing since.
10.) This is day 20. I have spent the entire day posting reviews everywhere i can find to warn others and i will call again tonight.
Now today when i searched the net like i should have done from the start i have found 100's and i mean 100's of the same thing i am going through posted everywhere. There are reports of everything from not getting anything from them to recievng refurbished, Gray Market, or totally wrong orders.
I am not naieve and i understand there is not a company on this planet that has 100% customer satisfaction. However i think the amount i have seen is way too much. I also looked up the New York City Department of Consumer Affairs and wouldnt you know it they have a very poor rating from them with several unresolved customer issues.
It is really sad that there are companies out there who will take advantage of people like this. I work in the middle of the desert in Afghanistan on a military base for my money. It gets to 150 degrees most of the summer long. I do not deserve this from anyone and neither does anybody else. I advise strongly that you stay away from this company as they are bad news
Benny
APO
U.S.A.
1.) On January 7, 2007 i purchased a camera package from the via the phone after seeing it on Ebay.
2.) January 7, 2007 as quick as lightning they gladly charged $1,357.98 USD to my credit card.
3.) I was told at time of sale that the item would ship from 3-5 days after the purchase and i would recieve an email confirming this and that i can check on the website too.
4.)5 days pass and i have recieved no email so on the 6th day i email them. there is no response.
5.) Day 7 i email again. No response.
6.) Day 10 I call. I wait about 20 minutes for someone to answer he asks what my problem is and puts me on hold. 20 minutes later someone answers and asks what the problem is i tell them i want to know if it has shipped and they say yes then hang up.
7.)Day 12 i send another not so nice email asking for the shipped date or a refund so i can shop somewhere that is prudent with their service. Again no answer.
8.) Day 14 i send another very similar email with yet again no reply.
9.) Day 16 i get an email saying they will look into it. Nothing since.
10.) This is day 20. I have spent the entire day posting reviews everywhere i can find to warn others and i will call again tonight.
Now today when i searched the net like i should have done from the start i have found 100's and i mean 100's of the same thing i am going through posted everywhere. There are reports of everything from not getting anything from them to recievng refurbished, Gray Market, or totally wrong orders.
I am not naieve and i understand there is not a company on this planet that has 100% customer satisfaction. However i think the amount i have seen is way too much. I also looked up the New York City Department of Consumer Affairs and wouldnt you know it they have a very poor rating from them with several unresolved customer issues.
It is really sad that there are companies out there who will take advantage of people like this. I work in the middle of the desert in Afghanistan on a military base for my money. It gets to 150 degrees most of the summer long. I do not deserve this from anyone and neither does anybody else. I advise strongly that you stay away from this company as they are bad news
Benny
APO
U.S.A.
