Report: #1325762

Complaint Review: Suntrust Bank - Temple Terrace Florida

2 Updates & Rebuttals

Reported By:

David - Tampa, Florida, USA

Submitted:

Updated:

Author Confirmed

Why?

Suntrust Bank

11253 North 56th Street Temple Terrace, 33617 Florida, USA

Phone:

(813) 577-4700

Web:

https://www.suntrust.com/personal-banking

Categories:

Banks

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Suntrust Bank Florida Profit Corporation SUN TRUST CORPFiling InformationDocument NumberP14000032651FEI/EIN NumberN/ADate Filed04/10/2014StateFLStatusACTIVEPrincipal Address28705 SW 132 AVE # 103HOMESTEAD, FL 33033Mailing Address28705 SW 132 AVE # 103 Outrageous Overdraft Fees Temple Terrace Florida

*Consumer Comment: Not the bank's fault

*Consumer Comment: Isn't That Terrible!

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On Aug16 NETFLIX deducted from my account, as seen below, SUNTRUST charged my Direct deposit of my Disability Check $36.00. 5 days later, another $36.00 because I did not have the funds to cover it. No warning, no email reminder; nothing...

Aug16

RECURRING CHECK CARD PURCHASE NETFLIX.COM NETFLIX.COM CA

-$8.64

Aug16

OVERDRAFT ITEM FEE FOR ITEM $8.64 NETFLIX.COM NETFLIX

-$36.00

Aug22

EXTENDED OVERDRAFT FEE

-$36.00

On Aug 27th, SUNTRUST will charge another $36.00 ($116.18), I thank God that the 3rd is on a weekend, I'll get my monthly Direct Deposit on the 31st; one day before another $36.00

TRUST ME I will take every penny and keep it.

Copied from my account:

Available

: -$80.18; knowing that I have direct deposit and I am not able to make a change for two months, this Bank is going to

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2 Updates & Rebuttals

Jim

Florida,
USA

Isn't That Terrible!

#2Consumer Comment

Thu, September 01, 2016

So you're here to whine and wail about overdraft fees. If YOU don't like to be charged for using other people's money...then LEARN HOW TO MANAGE YOUR OWN CHECKING ACCOUNT!

Let me guess...YOU don't keep a check register...YOU don't keep an on-going running balance...and YOU regularly use ther account while having ZERO CLUE as to what YOUR balance is! Let me further guess...the ONLY thing you do is check the website which the bank will tell you is NOT ACCURATE. People who keep written records of their ATM usage and checks written AND subtract the amounts after each entry know EXACTLY how much they can spend the next time and they don't get overdraft fees. But not you, right? Its all the bank's fault and YOU are ENTITLED to use other people's money. We wonder why this society is going down the drain!

Stacey

Texas,
USA

Not the bank's fault

#3Consumer Comment

Thu, September 01, 2016

YOU did not have the money to cover this therefore you arer responsible for the overdraft and you continued to take money out of the account!!!! GROW UP! YOU stated you are on disability so stop living beyond your means!!! Netflix is a luxury not a necessity!!

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