Shocked
Johnson City,#2Author of original report
Mon, September 19, 2011
Wanted to let everyone know, Super 8 home office in Aberdeen, SD, on behalf of the Super 8 in California, MD, just sent me a check for the amount they took from my credit cards. Although I will never stay at the Super 8 in California, MD again, I will, however, continue to stay at the other Super 8 motels where I have had no problems. I realize some motels are always going to be worse than others, even if they are under the same brand name. I appreciate that they made the effort to at least understand my side. In all my years driving a truck and staying in numerous motels and being the manager of a nice motel, myself, I have never had an experience this bad. But, it does make me feel better to know they acknowledge that it was just that bad. If it was something I would fret over and move on with is one thing. For me to take the time to post on every site I can find because they were just so wrong, is quite another. I know they probably get this sort of thing from time to time. Most motels do. I want to reassure them my claim is legitimate. It was truly the worst stay in a motel I have ever experienced. At the same time, I really do appreciate the gesture and I will reframe from posting about this motel in the future.
Thank you