- Report: #1459633
Complaint Review: SUPER PC LLC - Murfreesboro TN
Reported By:
Anthony -
Lake worth, FL, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
SUPER PC LLC
P.O. Box 11504 Murfreesboro, 37129 TN, United States
Phone:
18135795505
Web:
http://www.multi-monitors.com
Categories:
Business Rating:
(0)
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SUPER PC LLC multi-monitors.com multi-monitors super pc super pc LLC super-pc State shipping is 3-5 days , it has been over 2 weeks I keep getting pieces in the mail, no one answers the phone or skype or email given. Murfreesboro TN
Report Attachments
I ordered the very overpriced 6 monitor stand from this company.
They state 3-5 day shipping on thier site , I ordered this stand on 8/25/2018 , I needed this to work , I moved apartments and all of my monitors were previously on the wall. I threw out the wall mounts in anticipation of this stand ,
on 8/29 I recieved in a beat up box wrapped in tape and random peices of cardboard the arms for the stand. No poles , no base.
I called to inquire about what happened as when I ordered there was 1 tracking number and only 1 shipment , I had thought the driver forgot.
When I called the number listed on the site , it goes to google voice and then hung up on me . I called 3 more times and I got through to some guy who was obviously sleeping at 3pm , yawning , the first thing he says is "umm did you just call me like 20 times in a row"
I said no , I called you 3 times and you were not picking up your phone inside your "available hours " listed on the site. 10am-6pm M-F CT ,
He was very rude and just said the order is still processing. It didnt make sense to me because i had recieved 1 tracking number. No notifications of additional packages. It was very confusing. He told me to calm down that it would be here monday of the following week. I had asked if he could send me the tracking number for the second shipment becasue his backend system and emails showed this as 1 shipment. He said he would. Surprise Surprise , he did not do so .
I decided to wait. I finally got a Fedex email saying another package would be delivered wed. (not monday) and that is today. Again , this is just the poles for the stand and not the base. No mention of additional packages or parts , no install instructions , no hardware. No idea what is going on and this monitor stand cost me $1000.
Again I tried to call , it goes nowhere, I tried skype , no response , email , no response , all within the "available hours" listed on the site.
At this point I am placing a chargeback on my card , I have no idea if the rest of the monitor stand will show up. I have no clue how to assemble it all or if all the parts are there. Ordered on 8/25/2018 , it is now 9/5/2018 and all of the stand has not even shipped when they claim a 3-5 day ship time.
All of this might have been fine if it was handled properly and my expectations were lowered to the truth of the situation. However , rather than deal with this. The kid that owns this company dercided to catch an attitude and ignore me. Im a pretty simply guy. I just want to know what is going on , especially ordering something so expensive. He coulnt care less about my business or his own business for that matter.
Severely dissapointed. All this would have taken is a little respect and effort. This company is a total ripoff. Do not spend your money here.
