- Report: #247441
Complaint Review: SuperDVDMart - Valley Village California
-
Author Confirmed
Why?
SuperDVDMart
12450 Burbank Blvd Valley Village, 91607 California, U.S.A.
Phone:
818-765-6400
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SuperDVDMart, A Division Of DEMT Incorporated Took $110.98 On March the 8, Now 2 Months Later Still No Refund Or DVDS Ordered on ebay Valley Village California
On march the 8th I payed for an ebay auction won from Super DVD Mart, For a 100 DVDS mixed! I had planned on reselling these at flea market, but never got.
On March the 18th, I started sending emails requesting tracking number for my order. Merica a clerk replied with 3 invalid tracking numbers. Finally after 3 weeks of purchase, I looked them up and called them. Finally got an answer after a week of calling, they gave me a tracking number that said it was shipped on March 13th. So I gave another week, to see if I'll receive the package but never received.
So on April the 3rd, I had enough and started calling this company every day requesting a refund. Each time I called they indicated my refund was issued, but it wasn't. Today is May the 8th, two months sense I've purchased these DVDs. I've still havn't gotten the DVDs or A Refund.
I've talked to about 6 diffrent people, and this company does nothing but lie.
Yesterday I talked to Merica again, and she claimed by refund was issued again yesterday. I ask for a confirmation number, she gave me a 12 digit number. I ask her why everyone keep lieing to me, she hung up the phone on me. Everytime I call they hang up the phone.
Still No Refund Or DVDs As Of Today May 8th. This company is rude and needs to be shutdown.
Jannette
Jesup, Georgia
U.S.A.
On March the 18th, I started sending emails requesting tracking number for my order. Merica a clerk replied with 3 invalid tracking numbers. Finally after 3 weeks of purchase, I looked them up and called them. Finally got an answer after a week of calling, they gave me a tracking number that said it was shipped on March 13th. So I gave another week, to see if I'll receive the package but never received.
So on April the 3rd, I had enough and started calling this company every day requesting a refund. Each time I called they indicated my refund was issued, but it wasn't. Today is May the 8th, two months sense I've purchased these DVDs. I've still havn't gotten the DVDs or A Refund.
I've talked to about 6 diffrent people, and this company does nothing but lie.
Yesterday I talked to Merica again, and she claimed by refund was issued again yesterday. I ask for a confirmation number, she gave me a 12 digit number. I ask her why everyone keep lieing to me, she hung up the phone on me. Everytime I call they hang up the phone.
Still No Refund Or DVDs As Of Today May 8th. This company is rude and needs to be shutdown.
Jannette
Jesup, Georgia
U.S.A.
