- Report: #275191
Complaint Review: Superior Asset Management - Atlanta Georgia
-
Author Confirmed
Why?
Superior Asset Management
P.O. Box 468089 Atlanta, 31146 Georgia, U.S.A.
Phone:
800-587-5714
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Superior Asset Management Rude threatening and unprofessional customer representatives Atlanta Georgia
My daughter received a very unprofessional call at her job by a Mrs. King from Superior Asset Management.
In the conversation, my daughter could not get a word in while this person just continued in a loud and rude tone of voice to harrass and threaten her of suing if she did not paid a balance owed by the end of the day.
In the meantime, between Mrs. King's rudeness and unprofessionalism, my daughter tried to get the information on the account they were collecting on and her intentions of paying with no success. Finally, she mentioned the name of the company, which my daughter did not have dealings with, and hung up by threatening her again about suing if balance not paid.
After making my daughter very upset, I called Superior Asset and finally found out that the company she had mentioned had acquired a previous account that my daughter had with another company. Within all this, I asked for the immediate supervisor (Michael Miller) to report Mrs. King and the response I received was "he is busy in a meeting." I called 3 times in one day, same answer. Never received a call back.
I have never dealt with such an unprofessional, rude, uneducated group of people. But then again, if this Michael Miller is the one running the show, no wonder his staff members have such a background. Follow the Leader!
Dory
Sebastian, Florida
U.S.A.
In the conversation, my daughter could not get a word in while this person just continued in a loud and rude tone of voice to harrass and threaten her of suing if she did not paid a balance owed by the end of the day.
In the meantime, between Mrs. King's rudeness and unprofessionalism, my daughter tried to get the information on the account they were collecting on and her intentions of paying with no success. Finally, she mentioned the name of the company, which my daughter did not have dealings with, and hung up by threatening her again about suing if balance not paid.
After making my daughter very upset, I called Superior Asset and finally found out that the company she had mentioned had acquired a previous account that my daughter had with another company. Within all this, I asked for the immediate supervisor (Michael Miller) to report Mrs. King and the response I received was "he is busy in a meeting." I called 3 times in one day, same answer. Never received a call back.
I have never dealt with such an unprofessional, rude, uneducated group of people. But then again, if this Michael Miller is the one running the show, no wonder his staff members have such a background. Follow the Leader!
Dory
Sebastian, Florida
U.S.A.
5 Updates & Rebuttals
Robert
Buffalo,New York,
U.S.A.
Demand validation per FDCPA
#2Consumer Suggestion
Fri, September 21, 2007
Things to do: FIRST - Read the Fair Debt Collection Practices Act at http://ftc.gov/os/statutes/fdcpa/fdcpact.htm. SECOND - send a certified letter, return receipt requested, to the DEBT COLLECTOR to dispute the debt and request written validation of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such validation or judgment, or name and address of the original creditor. Also, include a statement stating that you do not wish to be contacted again until you receive all the written debt validation information you have requested. You may also request that they explain the following: What the money they say you owe is for; Explain and show you how they calculated what they say you owe; Provide you with copies of any papers that show you agreed to pay what they say you owe; Provide a verification or copy of any judgment if applicable; Identify the original creditor; Prove the Statute of Limitations has not expired on this account; Show you that they are licensed to collect in your state; Provide you with their license numbers and/or license numbers of their Registered Agent(s). THIRD - Once you received the written validation information requested, contact the CREDITOR (who owns the debt) via certified mail to resolve the matter. It is important that communication between you and this debt collector be in WRITING! So, I wouldn't not talk to them, EXCEPT to obtain an address for sending a certified, return receipt requested letter to dispute and demand validation of this alleged debt. Good Luck.
Robert
Buffalo,New York,
U.S.A.
Demand validation per FDCPA
#3Consumer Suggestion
Fri, September 21, 2007
Things to do: FIRST - Read the Fair Debt Collection Practices Act at http://ftc.gov/os/statutes/fdcpa/fdcpact.htm. SECOND - send a certified letter, return receipt requested, to the DEBT COLLECTOR to dispute the debt and request written validation of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such validation or judgment, or name and address of the original creditor. Also, include a statement stating that you do not wish to be contacted again until you receive all the written debt validation information you have requested. You may also request that they explain the following: What the money they say you owe is for; Explain and show you how they calculated what they say you owe; Provide you with copies of any papers that show you agreed to pay what they say you owe; Provide a verification or copy of any judgment if applicable; Identify the original creditor; Prove the Statute of Limitations has not expired on this account; Show you that they are licensed to collect in your state; Provide you with their license numbers and/or license numbers of their Registered Agent(s). THIRD - Once you received the written validation information requested, contact the CREDITOR (who owns the debt) via certified mail to resolve the matter. It is important that communication between you and this debt collector be in WRITING! So, I wouldn't not talk to them, EXCEPT to obtain an address for sending a certified, return receipt requested letter to dispute and demand validation of this alleged debt. Good Luck.
Robert
Buffalo,New York,
U.S.A.
Demand validation per FDCPA
#4Consumer Suggestion
Fri, September 21, 2007
Things to do: FIRST - Read the Fair Debt Collection Practices Act at http://ftc.gov/os/statutes/fdcpa/fdcpact.htm. SECOND - send a certified letter, return receipt requested, to the DEBT COLLECTOR to dispute the debt and request written validation of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such validation or judgment, or name and address of the original creditor. Also, include a statement stating that you do not wish to be contacted again until you receive all the written debt validation information you have requested. You may also request that they explain the following: What the money they say you owe is for; Explain and show you how they calculated what they say you owe; Provide you with copies of any papers that show you agreed to pay what they say you owe; Provide a verification or copy of any judgment if applicable; Identify the original creditor; Prove the Statute of Limitations has not expired on this account; Show you that they are licensed to collect in your state; Provide you with their license numbers and/or license numbers of their Registered Agent(s). THIRD - Once you received the written validation information requested, contact the CREDITOR (who owns the debt) via certified mail to resolve the matter. It is important that communication between you and this debt collector be in WRITING! So, I wouldn't not talk to them, EXCEPT to obtain an address for sending a certified, return receipt requested letter to dispute and demand validation of this alleged debt. Good Luck.
Robert
Buffalo,New York,
U.S.A.
Demand validation per FDCPA
#5Consumer Suggestion
Fri, September 21, 2007
Things to do: FIRST - Read the Fair Debt Collection Practices Act at http://ftc.gov/os/statutes/fdcpa/fdcpact.htm. SECOND - send a certified letter, return receipt requested, to the DEBT COLLECTOR to dispute the debt and request written validation of the debt or any copy of a judgment, or the name and address of the original creditor, and a copy of such validation or judgment, or name and address of the original creditor. Also, include a statement stating that you do not wish to be contacted again until you receive all the written debt validation information you have requested. You may also request that they explain the following: What the money they say you owe is for; Explain and show you how they calculated what they say you owe; Provide you with copies of any papers that show you agreed to pay what they say you owe; Provide a verification or copy of any judgment if applicable; Identify the original creditor; Prove the Statute of Limitations has not expired on this account; Show you that they are licensed to collect in your state; Provide you with their license numbers and/or license numbers of their Registered Agent(s). THIRD - Once you received the written validation information requested, contact the CREDITOR (who owns the debt) via certified mail to resolve the matter. It is important that communication between you and this debt collector be in WRITING! So, I wouldn't not talk to them, EXCEPT to obtain an address for sending a certified, return receipt requested letter to dispute and demand validation of this alleged debt. Good Luck.
Tonic
Gainesville,Florida,
U.S.A.
I filed too your daughters story is seriously mine exactly
#6Consumer Suggestion
Fri, September 21, 2007
I just filed my report as well, but everything you said that happened to your daughter also happened to me as well. Are we even sure they are legit collection agency, I do have a credit card in collections that I am very interested in making payments on, but they don't even want to work with you except with ridiculous amounts, I am contacting the bank with whom I have the account to talk to the person that works hand and hand with this collection agency to make them aware what is going on, but I feel as if there is something I should do, however I do not want them to report me as "refusal to cooperate" as the guy so rudely put it, do you have any ideas on how to handle this situation.
