Stacey
Dallas,#2Consumer Comment
Wed, February 18, 2009
You work for one of the worst third party collection agencies Stop with all your "you have a right to collect" crap Superior Asset Management, Inc. Fka: Superior Credit Services 19361 US Highway 19 N Ste 100 Clearwater, FL 33764-3102 Phone: (727) 524-6990 Fax: (727) 532-6889 PO Box 468089 Atlanta, GA 31146 800-895-2989 HEAD DEBT COLLECTORS: Eddie N. King, Chief Executive Officer Deborah W. King, VP, Secretary, Treasurer Other Offices: 348 Miracle Strip Pkwy., Suite 16A Fort Walton Beach, FL 32549 Phone: (850) 796-1020 Fax: (850) 796-1150 -------------------------------------------------------------------------------- Bud Says Consumer Comments Below This industry is loaded with entrepreneurs, gamblers, losers and idiots and Superior Asset Management (formerly known as Superior Credit Services) appears to fall in the last category. The complaints regarding them are on such ridiculous and stupid matters that I wonder how in the world Superior survives. Their inability to handle trivial matters and respond to any correspondence is frustrating and reveals their unprofessional conduct. How could anyone place accounts with an agency so lacking in basic business ethics and professionalism? These are NOT professional debt collectors, but rather scavengers in a feeding frenzy to get what they can, while they can. Is Superior hiring the debt collector rejects other (more reputable) agencies turn away or fire? They are targets of litigation by consumer law professionals and DO have a surety bond in effect, so suing them may NOT be a bad idea as you could actually collect on their idiotic mistakes and blunders To the OP Listen to those who actually want to help and not the idiot debt collector Good luck and keep us posted
Lynn8230
Duluth,#3Consumer Comment
Wed, February 18, 2009
First, please bear in mind that a collections company is not operating in the same fashion as a consumer-driven retail company. People often expect to be treated as a paying customer when dealing with these agencies, when that is just not the case. A few things to keep in mind: 1. Agents for collection agencies are paid based on the amount they collect. Most agents are given a maximum of 3 months prove they can meet a goal or they are fired. This creatives a very competitive environment and may explain the "urgency" expressed during the calls. 2. Most debts incurred are based on an signed agreement between the consumer and the original creditor. If you signed a document stating you would pay certain balances due, the company will expect you to comply. If you don't and can't present a valid reason (like fraud), they have every right to send the account to collections. CONSUMERS: Please read your contracts carefully. 3. Depending in the type of debt and the original creditor's policies, you can be sued for not paying your debts. Many consumers think that if they send a collection agency a "cease and desist" letter or threaten an FDCPA violation, the account will go away. Third party agencies are merely performing a service for the creditor. If we can't collect it, the company will take the account back and send it to their own legal department, if they want. 4. Only third party agencies are bound by FDCPA law. If the internal collections department of a creditor is calling you, all bets are off.
Steve
Bradenton,#4Consumer Suggestion
Wed, September 06, 2006
Lynn, The first thing...STAY OFF THE PHONE!! If it was from 2003, T-Mobile is no longer involved, and if it has been sold or assigned to collections they cannot legally speak to you or settle the problem. Superior Asset management is a JUNK DEBT BUYER as well as a collection agency. Your issue is soley with them as they are the ones who are collecting it. Always communicate only in writing and only by certified mail, return reciept requested. Put the certified# on the letter itself, and keep a copy for your records. By the means above you simply need to send a DEBT VALIDATION request. You clearly dispute the debt, and DEMAND whatever proof they have that they have the right to collect it,or that they own it, as well as proof that they are licensed in your state to do debt collections. Now, DEMAND a full "account" history and itemization of charges. They would ned to prove all of these things in court in order to win. Now send a dispute letter to any credit bureau it shows ip on by the means above, for reason "not mine". It will all go away. You can sue for damages under the FDCPA.