- Report: #1012318
Complaint Review: Superior Power Sports - City of Industry California
Reported By:
Pete -
Gilbert, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Superior Power Sports
17435 E. Gale Ave. Unit 1 City of Industry, 91748 California, United States of America
Phone:
1-888-358-2887
Web:
superiorpowersports.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Superior Power Sports Rip Off Don't buy anything from this company City of Industry, California
I bought a 150cc scooter from them in Aug. 2012. Scooter came they did not do "pre-delivery " set up and I had to trouble shoot why headlight would not work. Also scooter was sent with dead battery.
After getting scooter running, it worked for about 2 months (859 miles) When timing chain broke. I sent engine back for repairs and requested a new engine not rebuild. I was told it would be up to manufacturer to decide what to do with engine. I was also told it would be about a two week turn around.
Over two months and 14 phone calls by me, because every time I would call, I got a different answer, later my engine was shipped back to me on January 31st. When shop got engine they called me with concerns that the plastic hosing on outside of engine was melted.They told me it would not effect the engine, and put it in. After start up shop called me again to inform me of issues with engine. upon inspection they found 6 things wrong with engine that I was assured was TOTALLY rebuilt and would have no issues with.
Since calling about what to do with engine issue, I have not gotten any reasonable response or resolution to my problem. I have requested a full refund of scooter, shipping and the 4 hours of shop labor. If this is the quality of product this company is selling do not buy anything from them.
After getting scooter running, it worked for about 2 months (859 miles) When timing chain broke. I sent engine back for repairs and requested a new engine not rebuild. I was told it would be up to manufacturer to decide what to do with engine. I was also told it would be about a two week turn around.
Over two months and 14 phone calls by me, because every time I would call, I got a different answer, later my engine was shipped back to me on January 31st. When shop got engine they called me with concerns that the plastic hosing on outside of engine was melted.They told me it would not effect the engine, and put it in. After start up shop called me again to inform me of issues with engine. upon inspection they found 6 things wrong with engine that I was assured was TOTALLY rebuilt and would have no issues with.
Since calling about what to do with engine issue, I have not gotten any reasonable response or resolution to my problem. I have requested a full refund of scooter, shipping and the 4 hours of shop labor. If this is the quality of product this company is selling do not buy anything from them.
