- Report: #1385914
Complaint Review: Supreme Vanlines - Nationwide
Reported By:
Supreme Movers Losses over 25,000.00 -
Phoenix, Arizona, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Supreme Vanlines
Nationwide, USA
Phone:
(800) 649-4209
Web:
https://www.freightconnect.com/carrier/54cae32e9dc5d72c3d08c0b7
Categories:
Business Rating:
(0)
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Supreme Vanlines Supreme Moving and Storage Supreme Vanlines Stole My Belongings and did not comply with our contracted price Nationwide
I booked NJ move through Hertz, for I trusted the name. Without my knowledge or permission, Hertz contracted my move with Supreme Moving and Storage based out of FL. Supreme Storage then loaded me up, and placed my belongings in storage until they delivered (multiple delivers) and at additional costs. Not only did, they not meet contracted delivery deadlines, they repeatedly scheduled, and then didn’t show up. This was a severe hardship on my employment and quality of life, understanding that I had no furniture or belongings. When delivery dates were completed, each delivery only contained a few items and resulted in additional delivery charges. If I didn’t pay them, they would not unload them. I was held hostage repeatedly.
At the end of multiple deliveries, my boxes were unpacked and re-packed in different boxes and with re-sealed with cheap tape. I knew this for I bought heavy duty deluxe moving tape, which was only present on two boxes. Boxes which were delivered were too missing items. In addition, boxes, clothing, furniture, and mattress were never received. The furniture items which were delivered, were too unpacked. Supreme Storage, would not return my calls, nor did they meet our contracted delivery deadline. Hertz too would not return my phone calls, and claimed that there was nothing they could do. When Hertz discovered that Supreme Moving and Storage were no longer returning their calls, Hertz then gave me insurance contact information.
I filed my claim, and the insurance have not responded to my claim, or my request to phone me. I’m still discovering items that are missing; since I reported $26,973.85 on my taxes, I no longer have the energy or emotional strength to add these items to my losses. Available Upon Request: Photo of damages, emails, and moving company paperwork.
