- Report: #1244438
Complaint Review: Sure Payroll a Paychex Co - Glenview Illinois
Reported By:
Rand Hutchinson -
Palm Desert, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Sure Payroll a Paychex Co
2350 Ravine Way, Suite 100 Glenview, 60024 Illinois, USA
Phone:
877.954.7873
Web:
www.surepayroll.com
Categories:
Business Rating:
(0)
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Sure Payroll a Paychex Co Payroll account hacked Glenview Illinois
We are a small family business that had over $16,000 removed from our bank via the Sure Payroll portal.
Case #1695639
All employee accounts were changed to loadable bank cards then depleted with no identity trail.
Sure Payroll has no safeguards against any changes within the secure portal other than an email sent to the email address on file. Guess what, hackers also disabled the email from receiving such notice. In this modern day of digital technology you would think a real person would be alerted to fourteen employee accounts changed at once and would warrant a phone call to their customer not an antiquated email message without verification that it was received or read.
1 Updates & Rebuttals
SurePayroll Issue Resolved
#2Author of original report
Thu, April 21, 2016
SurePayroll came thru for us. They assured us that they're always improving security even though hackers stole from our payroll account. SurePayroll stood by our company.
