Complaint Review: Swap Sell Trade / Joe Richey - Hillsboro OR Internet

JOE RICHEY IS A RIP OFF ARTIST! WHAT IS AMAZING IS HE STILL IS IN BUSINESS!??? HE WORKS BY STATE LAW AND USES IT! SO?? CONTACT: JUDGE JUDY OR OTHER TELEVISION JUDGES!! YEPPERS!! I FOUND A LOOP HOLE TOO!! JOE RICHEY KILLED MY BUSINESS AND HE IS NOT IN JAIL??? I JUST WANT YOU TO KNOW MR. RICHEY!!! AFTER YOU SHUT DOWN MY BIZ AND STOLE ALL MY MONEY??? I MOVED TO CALIFORNIA!! YEP!! IM RIGHT AROUND THE CORNER FROM YOU!! I WILL MEET YOU IN PERSON !! ME!!

If you still have a request for a refund, or need any help with issues you are having, you can contact me at [email protected]. Thanks,

Barbara - Pensacola, Florida you are correct - an internet search proved it - return instructions TO GET AN RMA NUMBER AND THE EXACT RETURN SHIPPING ADDRESS PLEASE EMAIL [email protected] ALL RUSH FEES, PROCESSING FEES, SHIPPING FEES, INSURANCE FEES ... www.swapselltrade.com/return.htm - 12k - Cached - Similar pages Here is the snipit: TO MAKE A RETURN TO SWAPSELLTRADE.COM PLEASE CLICK HERE TO GET THE RMA AUTHORIZATION LETTER ALL RETURNS ARE PROCESSED IN ACCORDANCE WITH OUR TERMS OF SERVICE ETERMS OF SERVICE FOR SWAPSELLTRADE.LLC A SUBSIDIARY OF NET DIRECT HOLDINGS LLC HILLSBORO OR 97123 EFFECTIVE JAN 2005 FORWARD We strive to provide top quality products and superior customer service before during and after the sale. Thousands of happy people have passed through our website since inception and we have many repeat visitors and clients that enjoy our daily closeouts and surplus offerings. SINCE SWAPSELLTRADE IS NOT A RETAIL OPERATION SELLING NEW ITEMS AT 500% RETAIL MARKUPS AND WORKING ON THE SLIMMEST WHOLESALE PRICES TO ALLOW OUR DEALERS TO MAXIMIZE THEIR PROFITS, WE HAVE THESE RULES WE MUST FOLLOW UNDER OUR ETERMS OF SERVICE TO EFFECTIVELY SERVICE ALL OF OUR ACCOUNTS AS ALLOWED UNDER FEDERAL TRADE LAWS. Due to our low wholesale pricing the following guidelines shall cover all purchases at SwapSellTrade .Your purchase signifies your agreement/acceptance of these terms. SHORTAGE CLAIMS MUST BE MADE WITHIN 48 HOURS OF RECEIPT OF GOODS OR WILL NOT BE CONSIDERED NO EXCEPTIONS All warranty offers are via mfg IF ANY and not from swapselltrade.com ALL PRODUCTS ARE SOLD AS IS, AS PRODUCTS WE CARRY ARE CLOSEOUTS AND ONE TIME DEALS SO THUS NO WARRANTY WILL BE IN EFFECT FROM SWAPSELLTRADE ON ANY GOODS. DUE TO THE NATURE OF THE CLOSEOUT AND SURPLUS MARKET OUR PRODUCT LINE MAY HAVE IMPERFECTIONS OR DINGS AND DENTS. YOU MAY SEE A SLIGHT AMOUNT OF DEFECTS OR DAMAGES BUT WE DO OUR BEST TO KEEP THE LEVEL LESS THEN 10% AND SWAPSELLTRADE DOES NOT REFUND OR WARRANTY ANY DEFECTS OR DAMAGES ON CLOSEOUT LOTS. WE ARE NOT A RETAIL OPERATION. WE SELL CLOSEOUTS AND DISTRESSED MERCHANDISE AND WILL NOT HONOR ANY DEFECT OR DAMAGE CLAIMS AS WE ARE NOT A RETAIL OPERATION AND SELL DISTRESSED, SURPLUS, EXCESS INVENTORY FOR MANY VENDORS ON CONTRACT ALL RETURNS OR CANCELLATION OF ORDERS PRIOR TO DELIVERY REGARDLESS OF REASON WILL INCUR a 20% ADMIN fee Any refunds will be less original freight charges. ITEMS SHIPPED WITH FREE SHIPPING WILL INCUR original freight fees in addition to the restocking fees. Original freight charges will always be min $15 ALL RETURNS REQUIRE AN RMA NUMBER. TO GET AN RMA NUMBER AND THE EXACT RETURN SHIPPING ADDRESS PLEASE EMAIL [email protected] ALL RUSH FEES, PROCESSING FEES, SHIPPING FEES, INSURANCE FEES CUSTOMS FEES, WIRE FEES, ARE ALL NON REFUNDABLE COST OF DOING BUSINESS FUNDS THAT CANT BE REFUNDED. ALL RETURNS SHOULD BE SHIPPED WITH UPS SIGNATURE REQUIRED SO YOU CAN MONITOR YOUR RETURNS PROGRESS. FROM THE TIME WE SIGN FOR THE RETURN PLEASE ALLOW UP TO 14 WORKING DAYS FOR A REFUND TO BE ISSUED. THEY KEY WORD IS UP TO 14 DAYS MAY BE QUICKER THOUGH. DEPENDS ON OUR WORK LOAD FREE SHIPPING OFFERS GOOD ONLY IN THE LOWER 48 STATES NO DEALER DISCOUNTS ON FREE SHIPPING OFFERS AREAS OUTSIDE THE LOWER 48 STATES WILL INCUR FREIGHT CHARGES NO EXCEPTIONS All returns must contain all original materials, packaging, upc codes, rebate forms when applicable and free from any damage, missing parts or manuals, and in re saleable condition. Otherwise no refunds, exchanges or credits will be given. No refunds for website links, ebooks, any form of informational products or digital downloads , dealership fees, and or membership fees. ANY ITEMS LISTED WITH FREE SHIPPING WILL NOT BE DISCOUNTED FURTHER WITH DEALER DISCOUNTS or POWER PAK DISCOUNTS NO REFUNDS WILL BE ISSUED ON ANY TYPE OF Electronics OR COMPUTER OR REFURBISH RELATED CLOSEOUTS ALL SALES FINAL IN These CATEGORIES. however we will accept a return and issue a credit less a 20% restocking fee and shipping charges towards future purchases. ANY SIZED ITEMS SUCH AS JACKETS, VESTS, CLOTHES, or any fitted items WE RESERVE THE RIGHT TO SHIP SIZES OTHER THEN REQUESTED IF OUT OF STOCK OF REQUESTED SIZES.. WITH RESPECT TO ANY JEWELRY OR WATCHES LISTED ON OUR SITE All of our gold and silver products (UNLESS ADVERTISED AS PURE GOLD OR PURE SILVER) are ELECTRO PLATE style 24, 14, 18 AND WHITE GOLD KARAT GKP and SILVER SKP products which are guaranteed for life against fading or breakage. These items are classy and very pleasing to the eye for less then what people would pay for PURE GOLD OR SILVER PRODUCTS. ALL JEWELRY AND WATCH LOTS ARE SHIPPED ASSORTED COLORS, STYLES, GENDERS, SIZES, ECT. PICTURES DISPLAYED ON OUR WEBSITE ARE FOR EXAMPLE ILLUSTRATIONS AND IS NO GUARANTEE YOU WILL RECEIVE THE EXACT COLORS OR MODELS PICTURED. WE SHIP ALL LOTS ASSORTED WITH ALL RESPECTS TO SIZES, COLORS, AND GENDER. WE DO NOT SELL BY EXACT MODEL ON CLOSEOUTS AS THE LOTS VARY IN MIXTURE AND SIZES . MODELS, AND THEMES ETC.. THAT WE ACQUIRE FROM THE VENDORS ON CONTRACT. Not responsible for lost merchandise or damage incurred during transit ALL CLAIMS MUST BE MADE WITH THE CARRIER DIRECT HOWEVER WE WILL ASSIST IN THE FILING OF ANY DOCUMENTARY CLAIMS WHERE OUR FIRM MAY NEED TO BE OF RECORD OF ASSISTANCE We ship at our discretion via UPS or U.S.P.S. with signature required on all packages Insurance must be requested for shipment of your order if you wish to have the carrier insure the shipment above normal values Every effort is made to ship your order in a timely manner, excluding, weekends, holidays, etc. however, federal trade laws allow us 30 days from date of purchase to fill your order if item is backordered or temporarily out of stock. Any order cancelled before the 30 day window passes from date of purchase will incur a 15% cancellation fee. We appreciate the opportunity to earn your business and look forward to bringing you more blowout deals on brand name products ALL orders will ship within 3 TO 7 WORKING DAYS FROM DATE OF PAYMENT ENTERED AND THE VARIABLE HERE DEPENDS ON CURRENT ORDER LOAD unless rush was requested ON THE ORIGINAL ORDER. The charge will show on your card as either Richey Wholesale or SwapSelltrade depending on which bank processes the payment for us or if you paid with Paypal we have received your payment via [email protected] Your order will be shipped securely and a signature will be required at delivery ON ALL ORDERS . We do not provide any tracking numbers prior to delivery. Be advised your shipment may arrive in different parcels as we ship from many different warehouses and WE may split ship your order. Be advised if you do not receive your full order by the 21st day from the time of your payment please call us for assistance at TOLL FREE 1-800-701-2196 MONDAY TO FRIDAY 8 TO 3 PM PST and we will trace your order. We will need your name and order number to research. Be advised we will not track your order or research unless it has been 21 days from time of payment. We do appreciate your business and will get to work processing your order right away. Thanks from the Staff of SwapSellTrade Normally it doesn't take 21 days for delivery, 85% of orders arrive within 7 to 10 business days but we allow up to 21 days for delivery of any order as we contract with vendors for small portions of our merchandise for the parts we don't stock and thus shipments do get split ship and vendor a b c or vendor b.t.d. may not get its manifest of orders till a up to 7 days out from the time you order with SwapSellTrade as we combine orders from all customers to get volume pricing with the vendors that do ship for us. So when that transpires that could kill 10 days and then we allow 7 days for shipping and we toss in 4 days for any lag or stock issues internally. Thus the policy we allow up to 21 days for complete delivery of any order So as always SwapSellTrade will always deliver your goods as requested but we do allow up to 21 days before we consider any loss claims or tracking claims ---------------------------------------------- Joes states: ETERMS OF SERVICE FOR SWAPSELLTRADE.LLC A SUBSIDIARY OF NET DIRECT HOLDINGS LLC HILLSBORO OR 97123 Take notice Joe says Swapselltade is an LLC - here is that info: The info above was dated 2005 but he did not get the corp til 08-29-2006 Why all of a sudden - hummmmmm! go to http://egov.sos.state.or.us/br/pkg_web_name_srch_inq.login type in swapselltrade and see all his filings - Your welcome Joe!

I know for a fact that joe richey's old email address was [email protected]. I used to email him there. I always think it is interesting how often Joe changed his email adress and contact numbers. I only own a small business, but I go out of my way to make sure my contact information remains the same. Joe doesn't care about repeat business...he knows that will never be a problem and he treats his customers and associates in a way that proves my point.

My company, Kentstrading.com, is based in Johnston, RI. We have been unfairly connected with Joe Richey and/or Swapselltrade.com which is in Oregon! We are NOT in business to rip anyone off, as most of the complaints would suggest. We are a legitimate Wholesale Costume Jewelry business with thousands of very happy customers, and we have been in business for over 10 years! Please make sure you have all the facts before implicating businesses unjustly! It can be very hurtful to our business and can be classified as slander! Thank you, Summer Guerrieri www.kentstrading.com Kent's Trading Inc. 8 Industrial Ln. Johnston, RI 02919