- Report: #1130443
Complaint Review: sweepstakes clearing house - Dallas Texas
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Author Not Confirmed
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sweepstakes clearing house
1520 Round Table Dr. Dallas, 75247 Texas, USA
Phone:
2149157100
Web:
www.sweepstakesclearinghouse.com
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sweepstakes clearing house way to block returns Dallas Texas
I purchased a memory form mattress from Sweepstakes Clearning House. When the mattress was received, I had to wait about a week to get someone to remove it from the box and place it on the bed. I am 72 years old and have muscle weakness, polymyositis, and 7 bad disk in my back.
When I got in the bed the mattress sank down in the middle and all around the side were so high I could not get over the sises and get out of bed. With my musccles weak I could not push myself up to get out of bed. One day it was so hard I wanted to call 911 for help but after a 15 minute struggle and rest bvefore I could get out of bed.
I called SSCH customer service and informed them I wanded to return the mattress and purchase something else with the refund. They said the shipping would be on me. I felt no problem.
I called UPS. they cost $800.00. I called Fed Ex, they cost 1200.00. SSCH siad try DHL, they do not ship with-in USA. USPS I could not get to answer the phone.
I again called SSCH and asked how much did it cost to ship to me. They said $35.00. I asked if it cost $35.00 to ship to me why $800.00 to return ship. I was told they have no control over what UPS charged.
The mattress only cost me $324.95 in all. I asked if they could ship me a mailing lable and I pay them the $35.00. I was told no.
I feel it is a rip off. they put me in a situation to where I could not return the item. why pay $800.00 so they could send me back, $ 289.95. Now i'm stuck with a mattress I can not use and a lose of $324.95.
what recourse do I have?
