norma
Pensacola,#2Consumer Comment
Fri, April 09, 2010
I used their services once many years ago. I ordered a refurbished IBM laptop. I understood when I ordered it that it was refurbished. It finally arrived after I sent them the final payment. One should remember that different brands of computers and other items work differently. Most likely if and when I had problems related to using this computer it was because of the system which was windows 95 and it was an IBM laptop. Somebody who worked on it ( it was my fault..remember that windows 95 will not boot up properly when the power is cut while using it ) they said the system restore boot up disk had a virus in it. Otherwise I did not have any real problem with the system board or anything..I call it computer pot luck. As far a reporting that you did not get satifactory service from a seller the better business bureau may be able to help you resolve the problem so at least you can get a refund. Don't give up. This is not a reflection on IBM brands but one must shop around and ask questions, do research to find out which brand of computer is best suited to their wants and needs.